Job description

Overview:Job Title: Housekeeping Manager
Class: Full-time, Salaried, Exempt
Reports too: VP of Housekeeping
Location: Arena, Practice Facility, Parking Structures, Entertainment District

As part of our commitment to health and safety, we are requiring that all full-time/part-time team members and new hires be fully vaccinated against COVID-19, subject to certain limited exceptions.

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The Milwaukee Bucks are looking for talented people who embrace diversity, equity & inclusion in a workplace where everyone feels valued and inspired.*

It all begins with outstanding talent, It all begins with YOU! #FearTheDeer

What We Offer:

• Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
• 8 weeks of paid time off for parents to welcome newborns, adopted and foster children
• Unlimited PTO
• Professional Development through our internal learning & development program - Antler Academy
• Employee Resource Groups
• Milwaukee Bucks and NBA League Discounts
• Qualified Parking and Phone Allowance

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Summary:*
This is a management position that leads all aspects of the housekeeping components of the Deer District. The ideal candidate will be responsible for the cleanliness of the Deer District with consideration of guests, employees, and the Milwaukee Bucks organization. These duties include directing the daily cleaning, year-round condition, and support for over 300 events per year with a wide variety of world class entertainment.
Responsibilities:

• Responsible for the knowledge and supervision of all housekeeping staff.
• Schedule and supervise the daily activities for all housekeeping staff.
• Train housekeeping staff when it comes to proper procedures, supplies and how to properly clean all areas within Deer District.
• Schedule the cleaning of executive offices, team offices, restrooms, carpeting, professional locker/training rooms, exterior of the building (glass, facades, lighting, railings, steps, etc), suites, loge boxes, BOH rooms, employee locker rooms and the Practice Facility.
• Maintain payroll, hire staff, train, schedule, and resolve staff issues when necessary.
• Enforce company work and safety rules for all housekeeping staff.
• Maintain the inventory, procurement of the housekeeping supplies. This includes the supplies for all daily tasks, events and anything needed at our Practice Facility.
• Responsible for the knowledge, training, repairs, and supervision of housekeeping equipment.
• Work with and develop the skills of the Housekeeping Managers and Coordinators to assist with and complete all the responsibilities of the department. This includes the use of housekeeping computer programs in Excel, Word, Paint and understanding CAD’s that are given to you by our Event Managers.
• Work with VP of Housekeeping on annual budget.
• Assist in the creation of annual operations budgets and make recommendations on capital improvement projects.
• Work with event departments daily to ensure building is ready for all upcoming events.
• Research and recommend continuing education programs for Managers and Coordinators.
• Maintain positive working relationships with service contractors and our supplies that do business with the Deer District, LLC.

• During the day this role and its staff will be responsible for:
• Generating daily punch list of work that needs to be completed
• Ensure staff is staying on task
• Inspect janitor closets to make sure they are stocked
• Make sure washroom checklist has been completed nightly after events
• Complete quality control inspections
• Check trash room to ensure sorters completed their tasks
• Ensure arena or rented space is ready for doors
• Check “hot spots” before each event

• Respond to emergency situations in accordance with departmental policies and procedures.
• Ensure staffing numbers are accurate for upcoming events.
• Develop and coordinate all housekeeping projects:

• Shampooing carpets for each building
• Clean interior/exterior glass within reach
• Clean all building seats – portable and fixed (cushions, sides, and backs)
• Clean suites, which includes complete detail cleaning of fixtures, cabinets, vents, refrigerators, televisions, seating area and restrooms around the suite level
• Detailed cleaning of all public restrooms – fixtures, flooring, partitions, and vents.
• Detailed cleaning of stairwells – dusting window seals, wiping rails and stairs.
• Maintain concourse flooring on all levels.
• Clean and maintain all portable sections of the arena seating which includes metal decking, chairs, and space behind each chair.
• Maintain floors in seating bowl.
• Clean mechanical rooms, including dust, sweep and mop.
• Clean catwalk level – dust, sweep and mop.
• Dust lights, vents and cable trays in marshalling area all finished room areas (locker rooms, offices, hallways, and concourses).

• Maintain building within Post-COVID NBA regulations.
• Other duties upon request:

Qualifications:

• Bachelor’s Degree or equivalent work experience.
• Minimum 3 years of experience in a housekeeping management or related field.
• Valid Driver's License.
• Ability to speak Spanish is a plus!
• Be very flexible regarding work hours, often working multiple shifts, weekends, and the occasional third shift.
• Be proficient in MS Office (Excel, PowerPoint, Word), and MS Outlook.
• Flexible during events as activities change at a moment’s notice and you must be able to adapt.
• Exceptional organizational, relationship building, time management, and verbal & written communication skills.
• Be able to work effectively with all levels of staff, management, executive leadership, unions, and event managers.

All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider people with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.

The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation.

We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Job Type: Full-time

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