Housekeeping Dispatch - Loews Hotels Universal Orlando
Full Time
Orlando, FL
Posted
Job description
Loews Hotels & Co co-owns and operates eight hotels in partnership with Universal Orlando. Each one is an attraction in itself with distinctively themed environments that range from an Italian seaside village to a Caribbean island paradise. Our Team Members deliver exceptional experiences and genuine guest service to provide the ultimate Universal Orlando Resort vacation. We offer competitive pay and benefits as well as numerous career and advancement opportunities across our growing campus of hotels, in addition to the Lakewood Regional Support Center, our heart-of-house facility supporting all Orlando hotels.
Apply today at Loews Hotels at Universal Orlando voted Top Workplace 2022!
We offer free entrance to Universal Orlando Theme Parks, SeaWorld Orlando, and Busch Gardens Tampa Bay including guest passes to share with Friends & Family and a discounted Travel Program for all benefit eligible positions. Additional benefits include: a free meal for every shift, Uniforms, Tuition Reimbursement, 401K, and Medical, Dental, and Vision Insurance.
Once you are a part of our team, the growth opportunities are endless through our GREAT Internal Promotion Program.
Preferred Qualifications:
- Previous housekeeping experience is preferred.
- Fluent English skills required. Multi-lingual (Spanish or Creole) preferred.
- Excellent customer service skills.
- Requires full availability including days, nights, weekends, and holidays.
Responsibilities:
- Answers telephone and responds to dispatch radio in a prompt and courteous manner.
- Reconciles boards and keys at the end of the shift.
- Run housekeeping reports, verify room status, determine discrepant rooms, prioritize room cleaning and maintain updated guest room statuses.
- Assist housekeeping leaders in managing daily activities, monitor operation needs, generate housekeeping logs and reports.
- Continually communicates with Front Office, floor Managers, and Housekeeping Supervisors to verify status of all guest rooms and resolve issues with room discrepancy.
- Other duties as assigned.
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