Job description

Take your first step in leadership at the hotel by taking charge of our back of the house team! This position allows you work independently, lead a team, set the example for our staff, all while still making our guests’ experiences incredible!. The objective of cleaning isn’t just to clean, but to create an environment full of relaxation for our guests. No clutter, no laundry – no problems!
WHO IS OUR IDEAL CANDIDATE?

• Someone who can spot dust from a mile away
• “There’s a place for everything and everything has it’s place” is your personal mantra
• Someone who doesn’t shy away from a challenge
• Has the focus of a Zen Master and stamina of a Ninja Warrior
• You’re the unsung hero who keeps our guest's stay magical

WHAT DOES A DAY AS A HOUSEKEEPER LOOK LIKE?

• Greeting guests and assisting them with requests
• Leading the housekeeping team, including assisting with schedules, room assignments, room inspections and stocking/supplying housekeeping carts.
• Using our brand standards to maintain the cleanliness of guest rooms and other areas
• Head housekeeper position may have own rooms to clean, including: Removing used bed linens and towels, replacing linens, making beds, cleaning the bathroom, vacuuming and dusting
• Restocking your transport cart with supplies needed to clean your assigned rooms
• Communicate with the front desk about any concerns with the rooms, lost items, etc.
• Inspect room fixtures for operations and function, report to maintenance any concerns
• Working in some non-climate controlled areas (i.e. walking outside between rooms)
• Performing room and quality inspections to ensure brand standards are being met
• Assisting the GM and/or AGM with employee recruiting and retention, including but not limited to: hiring, onboarding, training, employee performance, and employee relations.

QUALIFICATIONS

• Previous customer service experience is a plus
• Prior leadership role is a plus
• Some knowledge of hotel operations and/or previous experience in housekeeping

*
Behaviors*
Preferred

• Leader: Inspires teammates to follow them

Location: Linthicum Heights,Maryland,21090,United States, Linthicum Heights, MD 21090

Job Type: Full-time

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