Job description

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients’ unique needs. HMC’s core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.

When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly – Results.

HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.

We are currently searching for a General Manager for the Radisson Ames Conference Center in Ames, IA.

Why Work With Us?

· It’s a fun company to work for!

· We recognize efforts and reward results

· Great benefits package, including 401K

· Promotional opportunities with a growing company

· Excellent incentive plan

Requirements:

· General Manager or Assistant General Manager experience required

· Experience with F&B within a hotel

· Be able to manage time effectively, complete required tasks on time

· Ability to delegate authority effectively to subordinates

· Ability to recruit, select, and retain quality associates

· Ability to produce financial results in line with budgeted objectives and labor models

Education & Experience:

· At least 5 years of progressive experience in a hotel environment at the GM or AGM level required

· Two or four year college degree preferred

· Supervisory experience required

· High School diploma or equivalent required

· Stable work history required

Mental requirements:

· Strong understand of Microsoft Office products (Excel, Word, Outlook) required

· Need to be a team player – if you like to work on an island by yourself, this won’t be a good fit for you!

· Must be able to convey information and ideas clearly

· Must maintain composure and objectivity under pressure

· Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary

· Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests

· Must be able to work with and understand financial information and data, and basic arithmetic functions

Duties& Functions

Essential:

· Approach all encounters with guests and associates in an attentive, friendly, courteous and service oriented manner

· Manage with honest and integrity in all that you do

· Maintain regular attendance in compliance with company standards, as required by scheduling which will vary according to the needs of the hotel

· Maintain high standards of personal appearance and grooming, which include wearing the proper business attire and name tag when working (per brand standards)

· Comply at all times with company standards and regulations to encourage safe and efficient hotel operations

· Comply with certification and audit requirements as applicable for position

· Maintain a professional and cohesive team by hiring, training, coaching, counseling and developing the most qualified staff

· Establish ongoing training in all departments for continuous improvements

· Ensure ongoing safety and security of property, associates and guests

· Ensure that associates are at all times attentive, friendly, courteous and helpful to guests, all other associates and managers

· Maintain a professional working relationship and promote open lines of communication with managers, associates and other departments

· Champions the brand’s service vision and delivery by driving guest and associate satisfaction

· Foster associate commitments to providing excellent service, participates in pre-shift daily stand-up meetings and models desired service behaviors in all interactions with guests and associates

· Incorporate guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results for the departments

· Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance

· Possess drive to create a fun, rewarding and professional work environment

· Lead by example demonstrating self-confidence, energy and enthusiasm

· Flexibility in schedule, ability and willingness to work weekends, weeknights and holidays as needed

· Perform any other duties as requested

Job Type: Full-time

Pay: $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Hotel management: 5 years (Preferred)

Work Location: One location

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