Job description

Our organization is currently hiring Front Desk Agents to support our growing company. The Front Desk Agent is responsible for developing positive relationships with our guests by assisting them with administrative tasks, answering the phone and responding to any questions or concerns they may have. As a Front Desk Agent, you'll also be responsible for greeting and assisting visitors, as well as monitoring incoming walk-ins.

Responsibilities:

• Greet visitors by telephone, email, or in-person.
• Make, confirm, and update reservations.
• Manage inquiries, complaints, and requests.
• Issue room keys and file reports.
• Answer questions and provide information to other staff members and the public.
• Clean and maintain the lobby and common areas.
• Assist guests and document guests concerns.
• Update information on a computer database.
• Keep track of customer accounts, forms of payment and room occupancy.

Job Types: Full-time, Part-time

Pay: $12.00 - $15.04 per hour

Schedule:

• 8 hour shift
• Day shift
• Evening shift

Supplemental pay types:

• Signing bonus

Ability to commute/relocate:

• La Crosse, WI 54603: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Work Location: One location

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