Job description

Summary:
Our Hosts are the first to greet our guests. They assign them to their table and take them there. They help create a great environment by stocking and cleaning tables, assisting our servers and rolling napkin set-ups They also answer the phone and help callers. Our Hosts keep our front of the house going.

Experience preferred but not necessary, we will train you!

Essential Duties and Responsibilities:

• Receiving payment and making correct change.
• Cleaning, completing side work, and organizing supplies as needed.
• Willingly assisting other team members without being asked.
• Providing total guest satisfaction.
• Greets and welcomes all customers immediately upon arrival and verifies number in their party. Determines special needs, e.g., high chairs, special menus.
• Collects payment from customers immediately, in accordance with established cash handling procedures, inquires about food/service satisfaction and handles customer complaints/suggestions appropriately.
• Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces feature of the day.
• Keeps hostess area stocked and clean, e.g., to-go items and bakery products.
• Handles incoming telephone calls immediately, and takes to go orders as appropriate.
• Maintains proper supply of clean menus.
• Periodically supplies customers with initial beverage suggestions and provides beverage order and refills.
• Assists service personnel in clearing and setting tables.
• Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.
• Assists other service personnel as needed
• Must be at least 18 years of age at time of hire.

Job Type: Part-time

Pay: From $10.00 per hour

Benefits:

• Flexible schedule

Physical setting:

• Bar
• Casual dining restaurant

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
Common surfaces are sanitized regularly.

Experience:

• Serving Experience: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person

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