Job description

Are you looking to work for a fast paced, fun, and exciting organization? Do you have a passion for extreme entertainment? Do you want to work for an organization that promotes innovation? Do you want to be part of an organization that cares for their employee’s and the community around them? Then apply to join our team at Jake’s 58! We offer competitive benefits and wages, a one-of-a-kind pension plan, opportunities for career growth, all in a fun & exceptional working environment.

Company Overview:

As the premier casino and hotel for the NYS Metro region, Jake’s 58 strives to become the best entertainment destination with 1,000 video lottery terminal (VLT) gaming machines, including electronic table game favorites Blackjack, Craps, Roulette, Baccarat and Three Card Poker. The hotel offers 200 guest rooms, high-speed internet service, restaurant, café and several bars, amazing food, savoring hand-crafted drinks and a safe environment for all your enjoyment.

Job Description:

The host/hostess greets and cashes out guests in accordance with Company’s Guest Service Standards and applicable operational standards.

Core Responsibilities:

· Properly records all transactions via the point-of-sale system and informs guests of the amounts owed.

· Collects the proper money for food and beverage items; processes credit card or determines correct change for guests.

· Accounts for all transactions; maintains accurate cash count and balance banks at end of shift.

· Assists with cleaning kitchen areas and restaurant as needed.

· Resets tables after guest’s leave.

· Assists as needed with general cleaning, removing, and emptying garbage, bussing tables, and re-stocking supplies and food product.

· Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, regular tea, regular drip coffee, espresso, espresso lungo, café latte, and cappuccino.

· Weighs, grinds, and packs coffee per customers’ orders.

· Answers customers’ questions regarding coffee blends, preparation, and product freshness.

· Serves baked goods and miscellaneous food items to customers.

· Maintains inventories by replenishing coffee bean supply; Stocking coffee brewing equipment; maintaining supplies, pastries, and cookies.

· Must Role Model Company guest service program.

· Other duties as assigned.

Qualifications/Requirements:

· High School diploma or equivalent required.

· Prior experience in guest service environment preferred.

· Must be able to obtain a New York State Gaming License.

· Ability to remain on feet for entire length of shift.

· Ability to maneuver between tables and around corners.

· Frequent walking, bending, lifting, reaching, and stretching.

· Visual acuity and hearing sufficient to read seating chart and communicate with guests.

· Able to lift and carry up to thirty pounds occasionally.

· Weekends, Holidays, and swing shift work may be required.

Benefits and Perks

· Medical

· Dental

· Vision

· Short Term Disability (STD)

· Pension

· 401K

· Vacation

· Personal/Sick

· Holiday Pay

· Employee Discount Program and more….

Job Type: Full-time

Pay: $19.60 per hour

Physical setting:

• Bar
• Casual dining restaurant
• Fast casual restaurant

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• Are you flexible with your work schedule?

Experience:

• Host/hostess: 1 year (Required)
• Restaurant: 1 year (Required)

Work Location: One location

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