Job Summary
Under general supervision, provides administrative and clerical assistance to support the operation of the assigned nursing unit. Collaborates with other staff and leaders in the development, management, and operation of the unit.
This role is eligible for shift differential when the majority of the hours worked fall in a night, weekend or evening shift.
This role is eligible for the followings benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short Term Disability
- Long Term Disability
- Paid Time Off
- 401(a) Retirement Plan with Employer Contributions
- Adoption Assistant Program
- Tuition Reimbursement
- RTD ECO Pass
Responsibilities
1. Monitors incoming computerized or written orders in a timely and accurate manner. Transcribes physicians’ orders accurately. Notifies RN of STAT orders. Clarifies difficult to read orders. 2. Acts as a greeter to the unit in a manner that shows awareness of cultural and age differences. Always maintains patient confidentially. Performs all duties in relating to the public, patients, and families with customer satisfaction as a goal. 3. Activates patients in appropriate systems. Obtains medical record number and patient stickers. Prepares chart, patient bands, and appropriate paperwork. Transfer patients’ information when necessary. Ensures paperwork is submitted and exchanged. 4. Prepares discharge, transfer or demise records and completes paperwork. Ensures records are ready to send to Medical Records. Prepares and distributes Flow Sheets for required units each day. Files face sheets, lab slips, and appointments in each patient chart on required units. 5. Prepares laboratory slips, enters orders in the computer, and calls/schedules appointments according to written or verbal orders. Organizes charts. 6. Answers phones and call lights in a timely manner. Takes accurate messages and relays patient info to Nursing. 7. Interacts in a professional manner with colleagues and the public, consistent wit the Denver Dozen, and the mission of Denver Health. Participates in the peer review process. 8. Acts as a liaison between the assigned unit and ancillary departments. 9. Accurately tracks census and log statistics for each day. 10. Submit work orders as necessary. 11. Send out Rave alerts to cover call outs. 12. Open and effective communication with Physicians and upcoming surgeries. 13. Send for patients in a timely manner. 14. Stock department documents as needed. 15. Practice telephone courtesy with all incoming and outgoing calls. 16. Maintain various unit spreadsheets (call ins, etc.) 17. Participate in daily huddles. 18. Help with additional tasks for the department, such as, faxing, scanning, typing, etc. 19. Scan documents to HIM 20. Other duties as assigned.
Knowledge, Skills & Abilities
1. Knowledge of medical terminology. 2. Must have mathematical and organizational abilities. 3. Good written and oral communication skills. 4. Must be detail oriented and able to problem solve minor issues. 5. Able to work in and around a busy surgical setting. 6. Ability to read and follow written instructions and to write brief notes about activities performed during the shift. 7. Ability to cover more than one unit. 8. Bilingual is a plus
Computers and Technology
1. Microsoft Office Suite required
Certificates, Licenses and Registration
1. Medical Terminology Certificate preferred Supervisory
Education
and
Experience
1. Graduation from High School or possession of a GED certificate
2. Typically, one-year clerical experience
3. Prefer six months in a medical setting or customer service-related industry
Location
Main Campus - Pavilion C
Shift
Nights
Work Type
Full time
Salary:
$17.00 - $ 23.08/hr
All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.
Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 18 school-based health centers, Rocky Mountain Poison and Safety, a Public Health department, an HMO and The Denver Health Foundation.
As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).
Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. As an EOE, Denver Health does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.