Facility: OrthoIndy Hospital Main, Indianapolis, IN
Department: OIH Admissions
Shift Details: Mon-Fri 9a - 530p

Great people are the backbone to great care and patient satisfaction. In return, we’ll have your back—offering our employees a supportive team environment, great benefits, a true work/life balance, and the opportunity to positively impact the quality of life for our patients. Join TEAM OI.

GENERAL STATEMENT OF DUTIES:

The Hospital Admissions Clerk I functions in a fast-paced role that requires attention to detail and
ability to multi-task, including a focus on both the quantity and quality of work. This position performs
registration, scheduling, operates in multiple systems, answers phones, collects payments, and
coordinates benefits with insurance.

Essential Duties:

• Pre-registers and registers patients for all hospital services including surgeries, injections, and all Imaging services.
  
• Verifies authorizations have been obtained for services by utilizing Moxee and Allscripts for
  confirmation of authorization.
  
• Ensures all necessary paperwork, including: consents, screeners for imaging services, and release forms are filled out, signed, and scanned for each patient.
  
• Verifies and identifies insurances and coverage within our network by utilizing online tools and
  provided insurance grid.
  
• Collects and applies all patient payments and makes bank deposits as needed.
  
• Responsible for understanding ABN processes, ascertaining whether or not an ABN is needed and issuing ABN’s as necessary for all hospital services, including all LAB accounts.
  
• Answers all incoming calls and returns voicemails in a timely manner.
  
• Communicates with Support Services staff for all insurance changes and diagnosis code verification and changes as well as update Moxee with changes.
  
• Responsible for checking Medicaid eligibility for all hospital services patients at the time of preregistration and registration.
  
• Responsible for directing patient’s families and visitors to assigned areas including consultations with the physician, as well as, making sure refreshment areas are cleaned and stocked.

Technology Used:

ADP, Allscripts, OrthoTalent, Incident reporting, Meditech, Microsoft office, Moxee, Moxee Carbon,
Insurance systems

Requirements:

• High school diploma/GED required
• 1-2 years of patient registration experience preferred
• Exceptional verbal and written communication skills and high level of accuracy and attention to detail a must

OrthoIndy is an Equal Opportunity Employer