Job description
If you are ready to join an exciting entertainment company and strive to create memorable experiences for our guests, we’d love to hear from you. This is your opportunity to start the next chapter of your career story and help create the exhilarating experiences RPM Raceway is known for.
As a Guest Service Representative, a typical day may include the following:
- Support customers by answering phone calls, greeting and assisting them in person
- Assist customers in the self-registration process
- Sell karting options including up-selling races & specials
- Sales of memberships, arcade cards, snacks, apparel, parties, etc.
- Take payment of cash, credit cards, and coupons for specials, etc.
- Scheduling and placement of customers into races, groups, and teams
- Open/close cash registers, reconcile register drawer at shift close, balance transactions
- Prepare merchandise displays, Re-stock food and apparel and maintain inventory
- Set up Retail parties and small group events and provide attentive customer service
- Act as Event Coordinator for Birthday parties and other retail events
- Develop Daily To-Do lists and accomplish tasks as time permits
- Open and Close Shifts with attention to preparation and readiness for the following shift
- Keep facility in premier condition at all times - complete all opening and closing duties
- The Customer Service Representative’s job skills and specifications include:
- Helpful, friendly and patient attitude and disposition with ability to SMILE at all times
- Excellent interpersonal and communication skills and a great team player
- Ability to accurately record information with strong attention to detail
- Able to multi-task and problem solve
- Able to work 15 to 28 hours per week including weekends and holidays
- Make RPM Raceway the best experience for every racer that walks through our door
Perks at RPM Raceway:
- (3) FREE races per week, discounts hosting events, discounts for family members, discount on food and beverages
Education and Qualifications:
- Due to commute - living in Jersey City, Bayonne, Hoboken, Newark or surrounding NJ cities is required.
- High school diploma or G.E.D. from an accredited institution
- College attendance working towards a degree is preferable with flexible hours available
- Patient, Presentable, Punctual, and Responsible
- Must be at least 18 years of age
Job Type: Part-time
Pay: $15.00 - $15.75 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
COVID-19 considerations:
We are 100 percent Covid-19 compliant. Your safety and our customers safety is our priority!
Application Question(s):
- Are you at least 18 years of age?
Education:
- High school or equivalent (Required)
Work Location: One location
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