Graphic Service/Customer Service Representative
Full Time
Lafayette, LA 70503
Posted
Job description
Position Overview
Under supervision of the Center Owner or Manager, this position is responsible for working directly with customers to create designs, and for file preparation, layout, and setup. This position is also responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other center equipment. Other duties as assigned.
Qualifications
Graphic Design and Desktop Publishing Excellent page layout skills Proficient with the following applications: Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc) Strong background with Windows operating systems Knowledge of EFI Fiery preferred
Customer Service Exceptional customer service skills Ability to translate customer requirements into final products and services
Other Skills Effective verbal and written communication skills Strong attention to detail Outstanding time management and organizational skills Multitasking – must have the ability to simultaneously process multiple tasks High school diploma or equivalent required, associate’s degree or design certificate preferred Valid driver’s license required
Duties & Responsibilities
Graphic Design and Production Creates promotional materials including, but not limited to banners, newsletters, flyers, signs, posters and business cards Involved in the output, workflow management and production of orders
Technical Advising Consults with customers on their graphics needs Assists customers with using related applications on center computers Customer Service and Center Operations Assists customers with center services as needed Assists with sales transactions
Physical & Safety Requirements Must be able to stand behind a sales counter for extended periods of time Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by phone, by email and in person Must perform all duties in a safe and efficient manner
- PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
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