Job description
This position will be responsible for leading CSC’s existing Travel Program which includes the current process, policy and tools utilized by company travelers. Candidates should have a strong working knowledge of travel management processes and excellent attention to detail. Over the next several years, CSC may strive to integrate various travel programs that exist due to acquisition activity. This role will Project Manage and support our Supplier Management team as the primary business partner as we look to source one program for CSC’s global employee population.
Responsibilities include:
- Direct the operations of the company’s travel program services
- Direct the work of travel staff to ensure efficient operation of the travel department
- Administer and monitor the travel policies, guidelines, and tools to deliver travel arrangements.
- Represent the Travel Program as the subject matter expert to program participants
- Maintain trustworthy relationships with travel agencies and suppliers
- Keep up to date on travel industry and market developments to identify new opportunities
- Follow up with travelers with out of policy travel practices to ensure requisite education and course correction
- Maintain excellent traveler service levels, getting hands-on involved as needed when there are issues with our service providers or significant business critical situations that require more active management
- Counsel employees on all aspects of travel planning and system tools including expensing
- Suggest improvement and innovation in the travel program
Qualifications Include:
- Minimum of 3 years of experience in a Global Travel or Global Travel Program Management environment.
- Customer Service skills and the ability to adjust communication styles to reflect the audience.
- Computer savvy with the ability to navigate between systems - Concur (or similar travel software program) proficiency is required.
- A strong knowledge of the travel industry, including international travel.
- Ability to think strategically with a perspective of the business beyond current state.
- Microsoft Office Product Suite (Excel, Word, PowerPoint, etc.) experience required.
#LI-AM1
We are the premier global business, legal, and financial services company providing knowledge-based solutions to clients worldwide. Based in Wilmington, Delaware, USA, we have locations and capabilities in more than 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, with more than 7,500 employees. We are the business behind business.®
Working with us means entering a dynamic, international, and growth-oriented company. Diverse teams give us a competitive advantage and drive innovation. We’re committed to attracting, developing, and retaining talented people who create an environment where everyone is valued and respected. CSC is an equal opportunity employer.
- CSC is a great place to work with smart and dedicated people. We’ve been voted a Top Workplace every year since 2006.
- We offer challenging work and career opportunities. Many positions are filled with internal moves and employee referrals.
- CSC offers excellent benefits. Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
Careers | CSC (cscglobal.com) Visit our careers site to learn more about CSC’s diversity and belonging program, as well as our commitment to our clients, communities, and each other.
- CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.
- We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
- CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.
- Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It’s an exciting time for us in terms of growth and expansion.
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