Job description

Pilot Freight Services is seeking a Global Operations Coordinator for our corporate office in Glen Mills, PA!

Global logistics/freight forwarding/operations experience required

Essential Functions:

• Answering phones professionally and timely
• Answering and responding to email requests timely
• Quoting customers and overseas partners
• Updating Special Tracking and Accounting Reports for Customers
• Dispatching of shipments
• Ensure dispatch is aware of any special instructions/cut offs
• Interface with Customs Broker, Importer and Customer for Import Shipments
• Booking of air shipments with Pilot Gateway teams
• Confirming Known shipper via KSMS for air shipments
• Booking ocean shipment with co-loader and ocean carriers
• Label Air and Ocean Shipments
• Process DG shipments including checklist
• Filing of AES
• Accurately complete entry of pickup/quote information into Navigator
• Tracking and tracing of shipments
• Communicating to internal/external customers and sales regarding issues
• Update/notate tracking milestones
• Research of shipments for Corporate requests/reports
• Billing: closing out of shipments timely including requests for vendor invoices and selling rates
• Completion of specific assigned duties/accounts

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: In person

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