Job description

Position: Lead Genesys Developer/ Service Integrator

Location: Remote

Duration: 9+ Months

Summary:

Responsible for the provisioning of any IT development, analysis, Information management (DBA), or QA requiring specialized knowledge of a niche technology.

Education/Experience:

High School Degree and Bachelors’ degree in computer science/software engineering/relevant field or equivalent work experience required. 8+ years’ experience required.

Skills and Competencies:

Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Ability to work independently and manage one's time. Knowledge of the full software development lifecycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery. Ability to troubleshoot issues and make system changes as needed to resolve issue. Knowledge of XML, Java, JSP and other relevant software. Knowledge of computer development software as it relates to systems, such as SQL, Visual Basic, etc. Major Job Duties and Responsibilities: Modify existing databases and database management systems. Write and code logical and physical database descriptions and specify identifiers of database to management system or direct others in coding descriptions. Work as part of a project team to coordinate database development and determine project scope and limitations. Review project requests describing database user needs to estimate time and cost required to accomplish project. Perform other duties as assigned.

Skills:

Name Required Experience

Agile Yes 4 - 6 Years

API/ Webservices Yes 4 - 6 Years

Cloud Contact Center Yes 4 - 6 Years

Genesys Cloud (PureCloud) Yes 4 - 6 Years

Outbound Dialling Experience Yes 4 - 6 Years

Queuing/ Routing, Call Flow Yes 4 - 6 Years

Job Type: Contract

Salary: $85.00 - $90.00 per hour

Schedule:

• 8 hour shift

Experience:

• Genesys PureCloud: 7 years (Preferred)
• API: 7 years (Preferred)

Work Location: Remote

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