Job description

General Merchandise Associate

Provide courteous, knowledgeable assistance to customers; perform cashiering, stocking and other duties to promote efficient functioning of department. Resolve difficult customer problems in a courteous and professional manner.

Job Responsibilities:

• Provide excellence customer service to all of the dealership’s customers.
• Assist General Merchandise manager with attaining retail sales and profitability plans in General Merchandise.
• Greet customers immediately, in a courteous and friendly manner.
• Develop and share knowledge of all General Merchandise items and vendors.
• Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
• Handle telephone transactions quickly, and courteously.
• Point out any sales, specials, new merchandise and offer additional product that may compliment the customer purchase.
• Assist customers with determination of General Merchandise needs and ability to up sale.
• Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.
• Handle customer complaints reasonably, showing a positive attitude, and demonstrate our commitment to excellent customer service.

Clean & Efficient General Merchandise Environment

• Receive and process merchandise from distributors, check merchandise received against purchase invoice, and prepare product for showroom floor.
• Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.).
• Ensure merchandise displays are stocked, clean, and appealing to customers.
• Maintain updated customer mailing lists.
• Become familiar and efficient with all phases of the computer system required for General Merchandise management.

Qualifications:

• Must have ability to get along with a broad customer base.
• Knowledge and experience with retail environment.
• Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.

Compensation:

• Competitive hourly plan. (22k-33k Annually)
• Health Benefits, Dental, Vision and Life insurance plans.
• Paid time off for vacation and holidays.
• Employee Retail Discount.

Job Type: Full-time

Pay: $22,000.00 - $32,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Ability to commute/relocate:

• Statesville, NC 28677: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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