Job description

Job description

Slowey Management is looking for a dynamic and motivated General Manager to manage our Holiday Inn Express in Glenpool, OK. As General Manager, you will be responsible for providing an outstanding guest experience, leading and developing your team members, overseeing all aspects of BOH and FOH operations, creating and maintaining a unique guest experience, executing on brand standards and building awareness of hotel and brand in the local community.

Primary Responsibilities:

Leadership

• Acts as an ambassador for the vision, the brand and the direction of IHG
• Achieves company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment and culture.
• Leads and directs all team members with an emphasis on ongoing training and development.
• Leads and directs department managers in the attainment of company goals and objective.
• Oversees the hiring process to ensure the selection of the best quality team members.

Operations

• Ensures the highest level of guest satisfaction is executed by all team members.
• Develop, implement and monitor team member succession planning to ensure future bench strength.
• Promptly resolves all customer concerns or issues.
• Develop programs & initiatives to increase team engagement that are aligned with the service philosophy.
• Administers prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Performs all activities as the business deems necessary.

Finance/Administration

• Provides control and ongoing analysis of sales, labor, food costs and other operating expenses.
• Supervises and conducts physical inventory and troubleshoots discrepancies and variances.
• Utilizes sales and cost data analysis to make and implement strategic operational decisions.
• Analyze financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximize market share.
• Fully understands and complies with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the hotel, breakfast bar, pool, employees, and guests.

Job Type: Full-time

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Experience level:

• 3 years

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Management: 3 years (Preferred)
• Customer service: 5 years (Preferred)
• Hotel experience: 2 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.