Job description

Are you a community association or property manager looking for a supportive team and growth opportunities? Do you thrive in a future-focused environment where your feedback and input are valued? Do you want to receive ongoing training in a role where you make a difference in people’s lives?

If you answered YES, to any of these questions, we want to get to know you!

This is a full-time salaried position with complete benefits including PTO, Health Insurance, Paid Training, Tuition Reimbursement, 401k Matching, Vacation, and a company culture that is second to none.

If you’re someone who aligns with our values and are interested in learning more, we encourage you to apply today.

Who We Are: FirstService Residential is the largest provider of third-party community association management in North America. With a presence in 28 states and 3 provinces in Canada we deliver exceptional service and solutions that enhance the value of every property and the lifestyle of every resident in the communities we manage. More information is available at www.firstserviceresidential.com.

Requirements:

• Bachelor's degree (B.A. /B.S.) in Business or related field from a 4-year college or university, or equivalent combination of education and experience required.
• Two (2) years of Association Management experience.
• Possession of CMCA, AMS, or higher designation preferred
• Excellent word processing, mathematic and computer skills required
• Must have valid driver's license
• Must have a customer service/property management type background
• Condo experience

Responsibilities:

• Assure that the policies, resolutions and goals of all Boards are carried out
• Be knowledgeable of all Association Governing Documents, Rules and Regulations and general legal requirements of a community association
• Provide excellent customer service and maintain open lines of communication with fellow Associates, homeowners and Board of Trustees
• Be available to be on-call to handle after-hours emergencies
• Provide input and assist the Board with the preparation of the Association's annual budget
• Be responsible for the daily implementation of the annual budget, perform general financial management and record keeping
• Coordinate receipt and review of invoices for services and ensure timely payment of bills
• Assist Association and In House counsel on collection matters and monitor maintenance fee accounts
• Prepare specifications needed for all services received by the Association (e.g., landscaping, snow, trash, insurance, pool, etc.)
• Manage bid process, review bid spec proposals and comparison spreadsheets and make board recommendations as appropriate.
• Manage vendor relations
• Conduct regular property inspections to ensure compliance with Association Rules and Regulations.
• Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practices
• Attend all Board meetings
• Prepare Board meeting agenda, monthly management report and all other reports and material needed for Board Packet; distribute one week in advance of meeting
• Coordinate activities of association professionals including attorneys, auditing firms and engineering firms
• Act as liaison for designated committees
• Provide customer service assistance to homeowners as needed. Assist with homeowners' calls and inquires and respond accordingly or direct to the appropriate party.
• Attend regular Membership meetings

Job Type: Full-time M-F

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance
• Tuition reimbursement
• Vision insurance

Job Types: Full-time, Part-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 5 years

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

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