Full-Time Office Assistant / Customer Service Representative (CSR)

Full Time
Redlands, CA 92374
Posted
Job description

Sanborn's Air Conditioning and Heating of Redlands, CA is seeking to hire a full-time Office Assistant / Customer Service Representative (CSR) with integrity and a great attitude to help keep our business flowing. Do you enjoy organizing so much that you wish everyone would let you organize their life for them? Are you a customer service professional who loves working with people but is ready to have your weekends and evenings free? Would you like to work in an essential industry for a reputable and stable local company where your contributions will be valued? If so, please read on!

This Office Assistant / Customer Service Representative (CSR) position earns a competitive wage of $12.00+/hour, depending on skills and experience. We also provide excellent benefits, including opportunity for advancement, medical benefits, paid holidays, and paid vacation time. If this sounds like the right opportunity for you to make an impact with your exceptional customer service and administrative skills, apply today!


ABOUT SANBORN'S AIR CONDITIONING AND HEATING

The philosophy of teamwork is where it starts for us. We deliver 5-star service to our many satisfied customers in the Redlands, Banning, and San Bernardino areas. Educating our customers is our main focus. We save them money with a home comfort system that provides peak performance at the best value. We also offer solutions for indoor air quality concerns in order to provide our clients with the healthiest and most breathable air.

We owe our incredible success to our reliable and motivated team members. We truly value each employee and strive to create career development opportunities for anyone who wants to grow and work within a great team atmosphere.


A DAY IN THE LIFE OF A FULL-TIME OFFICE ASSISTANT / CUSTOMER SERVICE REPRESENTATIVE (CSR)

As an Office Assistant / Customer Service Representative (CSR), you are the detail person! We cannot provide our clients with the very best in HVAC services without you being attentive to details and keeping our office running smoothly. And, your friendly customer service makes our clients happy to do business with us. You are a people person who is also good at establishing procedures and processes to keep everything flowing and organized.

You perform a variety of day-to-day administrative tasks such as answering phones, scheduling and confirming appointments, entering purchase orders, and processing invoices. But, really, it's not what you do, but how you do it. You are proactive-seeing what needs to be done and doing it. Under your watch, the office is clean and organized. You enjoy your job as you are never bored and get great satisfaction out of keeping everything in order!


QUALIFICATIONS FOR A FULL-TIME OFFICE ASSISTANT / CUSTOMER SERVICE REPRESENTATIVE (CSR)

  • Experience in customer service
  • Experience with multi-phone systems
  • Proficiency in Microsoft Office
  • Ability to do scheduling
  • Love for working with people

Any experience in the HVAC industry would be a plus but is not required. Do you enjoy interacting with people on the phone and understand good phone etiquette? Can you manage your time well and prioritize multiple tasks effectively? Do you have excellent communication and interpersonal skills? Are you organized and detail-oriented? Can you solve issues for all kinds of clients with professionalism and patience? If so, then you might just be perfect for this Office Assistant / Customer Service Representative (CSR) position!


FULL-TIME WORK SCHEDULE

This full-time HVAC administrative position works Monday - Friday.


READY TO JOIN OUR HVAC TEAM?

If you think that you might be right for this administrative job in the essential HVAC industry, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 92374

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