Job description

Divers Direct is seeking an energetic, passionate, customer-focused individual to join our team. Life's too short to work at a job you don't love! If you have a passion for the ocean, watersports and adventure, this could be the opportunity you've been waiting for. Divers Direct offers a fun work environment and generous benefits package, including: bonus opportunities, sales contests, employee discounts, medical/dental/vision/life insurance, paid time off, holiday pay, and a 401k plan with a company match. What are you waiting for? Apply online today!

Summary:

The Assistant Manager is responsible for assisting the General Manager in the completion of all duties related to the overall operation of the store, including sales generation and tracking, outstanding guest satisfaction, employee management and development, merchandising and inventory control.

Duties / Essential Functions:

• Have knowledge of and be able to complete and supervise all duties of a Sales Associate
• Manage and meet sales goals for self and associates
• Ensure customer service standards are met; resolve complex issues
• Recruit, train, develop and communicate with all staff as well as assess performance on a regular basis
• Track employee performance and provide coaching as necessary
• Track customer satisfaction and implement remedies when needed
• Assist with merchandising functions
• Assist with inventory control, including verification of all shipments
• Complete some administrative duties
• Ensure security and maintenance of store
• Fill cylinders and conduct inspections following company sponsored training
• Provide compressor maintenance following company sponsored training
• Be familiar with and complete all manager duties in his/her absence
• Adhere to all company policies, procedures and practices
• Other tasks as assigned by the General Manager or designee

Qualifications:

• Must be at least 18 years of age
• High school diploma or GED required; college degree preferred
• Three (3) years retail sales or related experience
• Certified Scuba Diver or Dive Instructor highly desirable. If not currently certified, must complete at least the academic requirements of a scuba course within the first 90 days of employment
• Experience or strong interest in paddling, kayaking, freediving and other water sports highly desirable for product & activity knowledge
• A combination of education, certifications, and work experience may be qualifying
• Excellent verbal and written communication skills
• Must possess strong visual and conceptual merchandising skills
• Excellent interpersonal skills
• Must be willing and able to work in a collaborative setting with a diverse group of internal and external customers and vendors
• Overall understanding of personal computer operation
• Must be available to travel to and assist at other stores as needed
• Must be able to work a flexible schedule as dictated by retail needs

Physical Requirements:

• Position requires employee to work on his/her feet 100% of the time
• Ability to bend and squat
• Ability to lift/carry 40+ pounds on a regular basis
• Ability to climb ladders
• Ability to access all areas of the store
• Ability to read, write, count, and do basic arithmetic

NOTICE TO ALL APPLICANTS CONCERNING THE COMPANY DRUG FREE WORKPLACE PROGRAM AND MEDICAL MARIJUANA

This company is a drug free workplace that complies with the State of Florida Drug Free Workplace Act and testing procedures. Please be aware of the following information concerning medical marijuana and the company stance concerning it. Medical marijuana is available in a variety of forms. Medical marijuana that has a certain level of THC may show up on a drug test. Some medical marijuana does not have THC and will not show up on a drug test. A physician will know if the medical marijuana that they are prescribing would have enough THC to show up on a drug test. Please consult with the physician to determine if the medical marijuana that they are prescribing will show up on a drug test. If the medical marijuana that is prescribed does show up on a drug test, the company stance concerning this is outlined in the company drug free workplace policy and outlined below.

NOTE: This company is in agreement with the Federal Government that marijuana is an illegal controlled substance and will not recognize medical marijuana as a legitimate prescription. A positive test result for marijuana will be treated the same as any other positive test result, even if an applicant or an employee has a medical marijuana prescription. A negative pre-employment drug test result is a condition of employment with this company. Therefore, an applicant will be denied employment with this company if they test positive for marijuana even if they have a medical marijuana prescription that contains THC.'
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Work Location:

• One location

Work Remotely

• No

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:

Ability to commute/relocate:

• Key West, FL 33040: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Tell us briefly about yourself, your ambitions, and why you would be a great fit for Divers Direct.
• Are you a scuba diver, freediver, or snorkeler? Please describe your level of interest in watersports.

Experience:

• retail sales, customer service, or related: 1 year (Preferred)
• Management: 1 year (Preferred)

Work Location: One location

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