Job description

Job description

Full-Time Music School Receptionist/Front Desk Team Member – Paid Time Off – Free Benefits – Jenison/Grand Rapids

West Michigan's largest private music lesson school is now hiring a full-time Receptionist/Front Desk Team Member to work at our Jenison location and and Grand Rapids location. This Receptionist/Front Desk Team Member will perform a variety of tasks under the supervision of the school Office Manager and Owner/Director.

If you love people, if you love kids, if you have a passion for doing a good job, then this Receptionist/Front Desk Team Member job is for you.

$18 per hour to start with raises based on performance evaluations, 80 hours of PTO (paid time off) annually, bonuses and profit sharing program.

Room for advancement to a management position.

We offer 100% company paid vision, dental, and life insurance benefits.

Must have reliable transportation to travel between our Grand Rapids and Jenison locations as needed.

Must be willing to work as needed at both locations, some nights and weekends required.

Knowledge of music and/or playing an instrument is not required.

RECEPTIONIST/FRONT DESK TEAM MEMBER SCHEDULE (40 hours per week):

Potential schedule includes Sunday noon-6 pm, two 1-9 weekday shifts, one 9-5 weekday shift, and Friday 11-7.

Great position for someone who has a lot of flexibility, doesn’t mind evening and weekend work, and is looking for a high paying position.

RECEPTIONIST/FRONT DESK JOB DUTIES:

• Answering phones (Looking for the GOLDEN VOICE, one that sounds amazing on the phone with a great tone and excitement for our customers.)
• Managing details (Requires a great memory.)
• An ability to sell yourself as well as selling our services as the best music lesson experience in West Michigan. (Looking for a people person.)
• Note: If you do not like sales, please do not apply. Selling our school on the phone to potential clients is part of this position.
• Registering clients
• Processing paperwork
• Cleaning
• Communicating with teachers, staff and clients.
• Daily interaction with kids and their parents.
• Providing over-the-top customer service to everyone who walks through the Academy doors, making them feel welcomed, heard, and appreciated.
• Scheduling needs for 700 students and more than 45 teachers. High attention to detail and strong communication skills are necessary. (Experience with Google sheets is preferred)
• Ability to follow directions, multi-task, meet deadlines, and achieve monthly registration goals.
• Independent problem solving
• Keeping the overall appearance and look of the Academy consistent with the image and culture of the Academy.

RECEPTIONIST/FRONT DESK IDEAL QUALIFICATIONS/EXPERIENCE:

• Restaurant,
• Hospitality
• Retail
• Medical office
• Veterinarian office
• Salon
• Any position that is fast paced, with a lot of interaction with the public.

IDEAL TRAITS:

• People person
• Great memory
• Good with Microsoft office and Google products
• Great phone skills
• Ability to work alone
• Ability to multi task and keep up with lots of details
• Manage a fast paced environment
• Adaptable/flexible - enjoys doing work that requires frequent shifts in direction
• Achievement oriented - enjoys taking on challenges
• High stress tolerance - thrives in a high-pressure environment

Do not email or phone the office or walk-in to check on your application. Doing so will eliminate you from consideration.

Job Type: Full-time

Pay: From $18.00 per hour

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Application Question(s):

• Briefly state why you are interested in this position.

Experience:

• customer service: 3 years (Required)
• google products: 1 year (Required)

Work Location: Multiple Locations

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