• Must have a work permit or authorization to work in the USA.
• Having experience in a similar position, preferably in a luxury setting not required but helpful.
• A flexible schedule is required, including weekends and holidays.
• Have excellent communication and organization skills.
• Must be able to work in a high-paced and dynamic operation.
• Able to work together with other colleagues.
• Have a pleasant, friendly, and helpful manner.
• Maintain clean and healthy personal hygiene and grooming.
• Work in a safe, prudent, and organized manner.
• Able to handle multiple tasks at one time.
• Able to consistently delight and satisfy our guests.
• Able to handle guest requests in a detailed manner.
• Must follow and enforce corporate rules.

• While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear.
• The employee is occasionally required to sit; reach with hands and arms; climb or balance, and stoop, kneel, crouch, crawl, stand and/or walk for long periods of time.
• The employee must occasionally lift and/or move up to 50 pounds.

• Excellent verbal and good written skills required.
• Spanish and Creole language knowledge is a plus.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

• Ability to learn PMS systems.
• Ability to use Microsoft Office programs.

• Competitive salary.
• Health insurance.
• Dental insurance.
• Vacation and sick/personal time off.
• Flexible spending accounts. (medical and dependent care)
• Company-paid basic life insurance.
• Short-term disability.
• Long-term disability.
• 401(k).
• Travel benefits.

Our resort is located on the Punta Rassa, an 85-acre peninsula on San Carlos Bay in Fort Myers, Florida. We are just a short distance from Sanibel and Captiva Islands, featuring beautiful beaches and top attractions. Water sports and outdoor activities are abundant near our resort, including natural trails, bike, and kayak rentals. Settle into our spacious rooms and suites with private balconies, floor-to-ceiling windows, scenic views, and complimentary Wi-Fi. Savor delicious cuisine in our hotel restaurants. Join us for a romantic dinner cruise on the Sanibel Harbour Princess Yacht. Get pampered with a massage at our on-site luxury spa. Keep up your gym routine in our fitness center and take a dip in one of our several pools. Elsewhere in our Fort Myers resort, discover our flexible event spaces, offering seating for over 900 in our largest venue. A refreshing getaway awaits you at our Fort Myers, Florida, resort.