Front Office Manager

Full Time
Stillwater, OK 74075
Posted
Job description

Responsible for daily Cultivation operations and ensuring all company and industry policies and procedures relating to Cultivation activities are followed. Acts as the Cultivation’s Designated Representative and directly manages Cultivation staff, including but not limited to, scheduling, training, progress reviews, and discipline. Must respond to all complaints or adverse events according to management policies and procedures.

Essential Duties and Responsibilities:
● Ensures the Cultivation operates in accordance to local and state regulations as well as company standard operating policies
● Manages operational expectations and maintains high product quality standards by upholding all company policies, procedures and security protocols
● Monitors all transactions and cash within the grow, including preparing bank deposits, counting sales invice and safe, making change for paychecks coin safes, requesting coinage for vault, and performing record keeping duties related to all cash
● Interfaces with vendors, purchaser, security and transport personnel to coordinate purchase, delivery, and transfer of marijuana products, retail products, equipment and supplies
● Ensures par inventory levels are maintained at all times
● Oversees the packaging labeling, and distribution of medications for all companys and employees according to established policies, procedures, and guidelines
● Maintains knowledge of all strains of cannabis,and accessories for sale in the grow
● Maintains knowledge of guest services, patient benefits, potency, contaminant and homogeneity testing procedures, sales, promotions, product pricing, policy and procedure, state regulations, HIPPA compliance, all functions of operations, cannabinoids and how they affect the body and acts as a resource for all onsite staff members
● Manages inventory control by use of the Inventory Tracking System (ITS); Performing all receiving, transferring, reporting, reconciling and inventory management functions within ITS daily
● Implements Grow policies and ensure staff follows best practices
● Manages staff scheduling
● Reviews performance of grow employees on a regular basis and addresses performance deficiencies in a timely manner
● Develops and leads productive team meetings on a regular basis
● Participates in ongoing education and professional development as needed.
● Fulfills job duties of support staff, as needed, to compensate for staffing shortages, meal or break times, higher than normal sales volume, or to support general operations
● All other job duties as assigned

● Minimum of 5 years previous experience working within a marijuana or pharmaceutical dispensing facility in a leadership or management role preferred ●

Cannabis experience preferred
● 5+ years of experience managing in the retail or hospitality sector preferred.
● 2+ years of recruiting, hiring, and talent acquisition experience is a plus. ●
Demonstrated agility and command working in a fast-paced environment.
● Ability to communicate clearly and accurately with staff and regulatory agents
● Ability to comprehend and comply with state regulations and guidelines
● Must pass any and all required background checks
● Must be and remain compliant with any and all legal or company regulations for working in the industry
● High school diploma required; college degree or some college coursework is a plus
● Minimum of 21 years of age
● Must possess valid driver’s license
● Standing and moving for 2-3 hours at a time; sitting for prolonged periods, some bending;
● Requires normal range of hearing, hand-eye coordination and , computer, and telephone. May require lifting up to 50 pounds occasionally.

Work Environment:
●Moderate noise level similar to a typical office and warehouse environment
● Varied hours and/or days, including nights, days, holidays, or weekends
● Compliance focused environment
● Constant patient and co-worker interactions

DUTIES and RESPONSIBILITIES:

  • Answering and directing phone calls to relevant staff.
  • Scheduling meetings and appointments.
  • Taking notes and minutes in meetings.
  • Ordering and taking stock of office supplies.
  • Being a point of contact for a range of staff and external stakeholders.
  • Ability to deliver clear communication and execution of tasks is of utmost importance for the role.
  • Responsible for our organization’s daily operations.

Job Types: Full-time, Contract

Pay: $13.00 - $20.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call

Ability to commute/relocate:

  • Stillwater, OK 74075: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Experience:

  • Microsoft Office: 1 year (Preferred)
  • Administrative experience: 1 year (Preferred)

Work Location: One location

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