Front Desk Receptionist
Job description
Job Duties and Responsibilities
- Check-in and check-out customers using computer programs and equipment and provide guests with directions to their room.
- Inform customers of all on-site amenities and any relevant information that is needed to use them.
- Handle and resolve guest complaints.
- Invoice and bill guests for their stay and services used.
- Communicate with guests to better understand their individual needs to provide them with the best service possible.
- Maintain a positive attitude and friendly demeanor.
- Answer and forward phone calls.
- Manage guest bookings and reservations.
- Keep a tidy and orderly workspace.
Key Requirements
- Good written and verbal communication skills.
- Well-presented and professional appearance.
- Ability to learn on the job.
- Excellent customer service skills.
- Attention to detail and accuracy.
- Team work.
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- After school
- Day shift
- Evening shift
- Holidays
- Night shift
- On call
- Overnight shift
- Overtime
- Weekend availability
Work Location: In person
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