We are currently looking for a qualified Front Desk/Hygiene Coordinator to join our modern and sophisticated dental office. You have experience working in a professional environment, communicating with clients or patients. This position provides oversight for hygiene scheduling and new patients, and is otherwise a focal point of patient communication and scheduling, working in tandem with the billing and treatment coordinators.

The right candidate must have the following attributes:

• An excellent and confident communicator, and genuine people-person
• Attention to detail, understands insurance billing, and able to multi-task
• Great team player
• Proactive and self-motivated
• Resilience and persistence
• Knowledge of dentistry is preferred but not necessary. We will train the right individual.

We offer a friendly and supportive working environment, competitive salary and benefits, training opportunities and professional growth.

COMPENSATION

• $17 - $26 / hour

RESPONSIBILITIES

• Greets all patients and visitors in a warm, sincere, and helpful manner
• Manages inbound phone inquiries and routes calls accordingly
• Schedules and confirms patient appointments
• Assists with and advises on marketing for the office
• Maintains a neat, clean office and reception area
• Provides administrative assistance as needed
• Attends all staff meetings, trainings, and educational classes as required
• Performs other duties as assigned

QUALIFICATIONS

• College degree preferred; minimum of high school diploma with some post high school education or training
• Two years of relevant experience preferred
• Helpful attitude and friendly demeanor
• Highly professional and dependable
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
• Excellent telephone skills
• Strong computer and internet skills, including Microsoft Office suite
• Experience with dental practice management software a plus

BENEFITS

• Health Insurance
• Paid Vacation
• Sick Time
• Paid Holidays
• 401(k)
• Competitive Pay
• Performance Bonus
• Transit/Parking Allowance