Front Desk Associate

Full Time
Jefferson, IA 50129
Posted
Job description

Provides guests with excellent customer service while being an active member of an award-winning team! We are looking for someone who is interested in building upon or creating a long term career in the hospitality industry. With room for career development and growth in a quickly advancing hotel management company, we welcome anyone who is eager to learn and has a knack for customer service!

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Checks guests in and out of the hotel positively and professionally. Continuously learn your craft and be a part of a team. This job requires someone willing to share ideas and have fun while bringing world-class service and professionalism to all you do.
  • Follows established protocols in the operation of the hotel.
  • Maintains coffee bar and breakfast buffet in the morning
  • Folds laundry and cleans public areas
  • Must maintain a professional manner. Must adhere to all dress code policies and all health and safety policies.
  • Must be a strong communicator.
  • Provides safety and security for the hotel and its guests.
  • Must be willing to cross-train in all departments within the hotel to expand your base knowledge.
  • Completes any other task requested by a supervisor, in a professional and timely manner.
  • All other duties as assigned.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. They include but are not limited to:

  • Entry level computer and technology understanding/knowledge.
  • Experience in customer service in a hospitality-related field
  • Demonstrate excellent oral and written communication skills.
  • Establish and maintain effective working relationships with co-workers, other company staff, at all levels, and the general public.
  • Prior sales experience preferred, willing to train if no experience
  • Willing to learn attitude and reliable work ethic.

Job Type: Part-time

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel experience: 1 year (Preferred)

Work Location: One location

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