Job description

Work location: 185 W. Chestnut Ave Monrovia, CA 91016

About Us

TransGlobal is one of the largest insurance general agencies in the US with over 25 offices nationwide.

We focus on building an all-in-one financial services platform covering insurance, real estate, mortgage, investment, tax and retirement planning. Website: http://www.transglobalus.com

Objective

We are seeking an energetic Office Assistant for the front desk reception area of our headquarters office.

Responsibilities

1. Greet and welcome visitors upon arrival at reception area, direct guests to the appropriate person in the office

2. Answer and transfer multiple telephone calls to internal offices; respond to general inquiries

3. Administrative support through data entry using online database, generate weekly report, e-file to cloud system

4. Clerical tasks including scan documents, photocopy, email correspondence, and other office duties assigned

5. Receive, sort, and distribute daily mails and deliveries to recipients in the office

6. Ensure front desk area is tidy and presentable for the company’s professional image

7. Perform regular maintenance and cleaning of coffee machine

8. Handle sensitive information with the highest degree of integrity and confidentiality

Qualifications

1) Bilingual in both Mandarin Chinese and English

2) Minimum 1 year of office assistant or customer service is preferred

3) Skills in Microsoft Office: Excel, Word, Outlook

4) Attention to detail, good organizational skill, professional phone etiquette

5) Positive learning attitude, friendly demeanor, polite manner

Benefits for Full-Time Employee

· Salary depending on related experience

· Health insurance (medical/dental/vision/HSA) covering spouse & dependents

· 401(k) with employer matching

· Paid sick leave (6 days), paid personal leave (6 days)

· Paid vacation (based on years of employment)

· Paid holidays, paid jury duty, paid training

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Arcadia, CA: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Will you now or in the future require sponsorship or transferring for employment visa status such as H-1B visa or green card?

Education:

• Associate (Preferred)

Experience:

• office assistant: 1 year (Preferred)

Language:

• Mandarin Chinese (Preferred)

Work Location: In person

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