Job description

The Country Inn & Suites by Radisson - Fayetteville/Fort Bragg in Spring Lake is currently searching for remarkable Associates. We offer an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidates will be engaged, authentic, and prepared to operate a best-in-class hotel. This is an exceptional opportunity for a candidate with a great attitude to join a winning team!

As a Front Desk/Guest Service Representative, you will be responsible for delivering a high level of customer service on a regular basis ensuring that we meet and exceed our guests’ expectations. Candidates with a great smile, big personality, excellent service skills and a desire to grow within the company are highly desired. Front Desk/Guest Service Representative duties will include but not limited to:

· Providing that critical first impression to our guests and have a natural passion for delivering exceptional service.

· Welcome and serve guests in person and over the phone every day.

· Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

Job requirements:

· Must have excellent communication, phone, written and hospitality skills.

· Able to stand for 8-hour shifts

· A flexible schedule is necessary for this position, including ability to work days, evenings, weekends and holidays.

· Opera experience preferred but not required.

Enjoy an excellent wage, travel discounts and the opportunity for growth. Must be able to pass Background Check, EOE.

Job Type: Full-time

Pay: $9.50 - $10.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
To keep our employees safe, we have installed a plastic barrier between us and the guests. All customers are requested to wear masks, common surfaces are sanitized regularly and all employees are required to follow local mask mandates and regulations.

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: One location

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