At HealthCARE Express, we take pride in staying ahead of the trend. Our reputation of evolving in a day and growing team members into leaders who make a difference in our communities are just a couple aspects that make our company such an amazing place to work. We promote personal growth for every team member and have a unique culture that encourages a fun work environment. In fact, we take having fun at work so seriously we have monthly themed dress up days.

Responsibilities:

• Review patient bills for accuracy and completeness; obtain missing information.
• Knowledge of insurance, especially Medicare and Medicaid, rules and guidelines.
• Identify insurance company or proper party (patient) to be billed; identify and bill secondary tertiary insurances.
• Perform coding and billing tasks on a computerized health information technology (HIT) system.
• Utilize a combination of electronic health record (EHR) and paper patient records to perform billing duties; maintain an accurate, legally compliant medical record.
• Process claims as they are paid and credit accounts accordingly.
• Review insurance payments for accuracy and compliance with contract discounts.
• Review denials or partially paid claims and work with the involved parties to resolve the discrepancy.
• Manage assigned accounts ensuring outstanding/pending claims are paid in a timely manner and contact appropriate parties to collect payment.
• Communicate with health care providers, patients, insurance claim representatives, and other parties to clarify billing issues and facilitate timely payment.
• Consult supervisor, team members, and appropriate resources to solve billing and collection questions and issues.
• Maintain work operations and quality by following standards, policies and procedures; escalate compliance issues to supervisor.
• Prepare reports and forms as directed and in accordance with established policies.
• Perform a variety of administrative duties including but not limited to: answering phones; faxing and filing confidential documents; and basic internet and email utilization.
• Provide excellent and professional customer service to internal and external customers.
• Function as a contributing team member while meeting deadlines and productivity standards.
• Remain flexible for cross training.
• Occasionally take on tasks outside the normal scope of practice.
• Observe, identify, and do what is needed to move us forward in a way that best represents who we are as an organization.
• Other duties as needed to help drive our vision, fulfill our mission, and abide by our Organization's Values.

Location: Longview, TX

Hours: M - F 8 - 5

Pay: $13/hour & up (Depending on Experience)

Benefits Available: Health Insurance, Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Cancer, Benefit Time Off, Birthday Pay, Holiday Pay, & Bereavement Leave

We are a fast-paced environment looking for applicants capable of multi-tasking and high attention to detail. This position requires a great deal of patience and a caring heart. Must be comfortable on computers with excellent customer service. The ability to be thorough, courteous, and prioritize is at the top of the list for the position. We take great pride in the ability to maintain the utmost confidentiality and having a team of super stars has helped to reinforce that confidentiality.

All offers are contingent on passing criminal background check and pre-employment drug screen.

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