Job description

DO NOT CONTACT OUR OFFICES DIRECTLY. OUR OFFICE STAFF ARE VERY BUSY AND ARE NOT INVOLVED IN THE HIRING PROCESS.

Full-time - Flight Coordinator/Sales Assistant Position

Flying Zebra is looking for a Sales assistant-Flight Coordinator.

We are looking for someone enthusiastic with some knowledge of FAA regulations and air charter services.

Written communication is a key.

A team player is a must.

We work with an exigent clientele, therefore, we would not consider candidates who lack attention to detail.

The perfect team member is able to work in a pressing environment and understand high standards and safety in the aviation industry.

Looking forward to having you onboard!

Job Description:

The primary duty of the Flight Coordinator is to answer quote requests as well as preparing trip itineraries for all our clients and brokers, while coordinating all the necessary logistics that are associated with ongoing and upcoming trips. The Coordinator must have a strong knowledge of aircraft scheduling parameters, including (but not limited to) aircraft limitations, time zone changes, crew duty and rest limitations, overflight permits, fuel releases, etc. Flight Coordinators are responsible for ensuring a 15 min response time, maintain flight following communication while providing clients with the highest level of customer service, whether it is over the phone, by email, or in person.

Job Duties:

Monitor the status of all scheduled flights and flights in progress, from the point of origin to final destination. Identifies, anticipates and takes corrective action to minimize actual and /or potential delays due to scheduling operations. Advises appropriate personnel of potential or actual delays and conditions affecting safety of flight. Responsible for crew logistics, arranging and coordinating crew ground transportation and hotel accommodations. Responsible for passenger logistics, ensuring that passengers’ ground transportation, catering and other requests are taken care of. FBO selection and database upkeep, coordinate catering requirements and other passenger requirements with the FBO. Required to ensure that flights are authorized and dispatched as per Flying Zebra policy, regulatory requirements and client requests. Safe, efficient and regulatory compliant practices. Responsible for quoting all incoming client charter requests. In addition, duties associated with office work.

Requirements:

Avinode/Schedaero experience is a plus. Preferred 2 years of experience in corporate flight operations or other industry related positions. Customer service experience . Able to communicate with people sensitively, tactfully, diplomatically and professionally at all times. Must have the ability to work a flexible schedule. This may include evenings, weekends and holidays. Must have strong organizational skills. Be detail oriented and have the ability to prioritize and be proactive. Must be able to work under pressure with minimal supervision. Being Flexible and able to deal with change is important.

Working Conditions:

This full-time position requires on site office duties and possibility for after-hours dispatching from home if approved.

W-2 Employee, 40hours/Week.

Annual Salary is $41,600 to $52,000.00 to start DOE.

Benefits: 401K after one year of employment.

Applicants must be legally able to work in USA.

Job Types: Full-time, Part-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• West Harrison, NY 10604: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Work Location: In person

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