Job description

*This position pays an hourly rate plus an uncapped commission plan*

Rainin, LLC (MTD on S&P 500) is looking to hire a Field Service Technician that would be based in Boston, MA.

As a Field Service Technician, On the road, home office.

Your responsibilities would include:

• Directly supporting Rainin's On-Site program by working at customer sites within a defined geographic region servicing and calibrating Rainin and other brands of pipettes.
• Testing, cleaning, repairing, reassembling and calibrating pipettes to ensure they are conforming to our quality standards and ready for our customers.
• Conducting mechanical and electronic measurements, recording results, and inspecting serviced pipettes against established quality and performance parameters.
• Reassembling and calibrating pipettes to meet manufacturer standards, ensuring all repair work meets necessary guidelines.
• Prioritizing orders and expediting them through our database system, following customers' specific order requests.
• Focusing on meeting our service levels and turnaround time commitments which may include working overtime as needed.
• Completing all related reports and data entry into our automated system.

QUALIFICATIONS:

• Valid driver's license including good driving record.
• Must have strong interpersonal and verbal (English) communication skills.
• Strong organizational skills to successfully develop and schedule, process, and complete multiple tasks.
• Good computer skills, including use of email and common Microsoft Office programs.
• Must have good mechanical aptitude and the ability to disassemble and reassemble small precision mechanical instruments.
• COVID-19 Vaccination Required (not Rainin required, but required based on customers and clients)
• This opportunity would travel 50% of the time and cover the Boston, MA, New Hampshire, Maine, and North East areas.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Commission pay

COVID-19 considerations:
COVID-19 Vaccination Required (not Rainin required, but required based on customers and clients)

Experience:

• Mechanical knowledge: 3 years (Required)

Willingness to travel:

• 50% (Required)

Work Location: On the road

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