Field Application Scientist

Full Time
Massachusetts
Posted
Job description
Sony Biotechnology Inc., based in San Jose, California, supplies advanced flow cytometry analysis and sorting technology for use in life science research. It markets products to private and public research institutions, pharmaceutical and biotechnology companies, and large medical centers. Over the years, Sony Biotechnology products have received numerous outstanding new product awards as well as technology awards including the Frost & Sullivan Emerging Technology award, and the Milestone Award.
Sony Biotechnology is looking for a Field Application Scientist to join their team. The FAS is responsible for providing high-level pre-sale and post-sale support to external and internal customers on all Sony Biotechnology instruments.
Location: Boston, MA

Responsibilities:
  • Provide pre- and post-sales support for company products (in person and remote)
  • Conduct customer training at customer sites
  • Perform instrument demonstrations
  • Conduct seminars, workshops and represent the company at meetings
  • Meet customer requirements (responsive, schedule conscious, etc).
  • Provide reports, marketing intelligence and information to supervisor and other company personnel as required
  • Utilize a contact management system with regularity by updating contact info, adding notes, customer information, etc.
  • Maintain relevant internal communications to optimize business growth and customer satisfaction
  • Monitor and report on market and competitor activities and provide relevant reports and information
  • Attend training and develop relevant knowledge, techniques and skills.
  • Adhere to the health and safety policy and other requirements relating to care of equipment.
  • 50% travel required.

Qualifications:
  • B.Sc. degree or higher in Biology, Immunology or related life science discipline is required.
  • Minimum of 5 years’ experience with multi-laser and/or multicolor flow cytometry applications is required.
  • Experience in multicolor cytometry and cell sorting are required
  • Experience in spectral flow cytometry or cell and gene therapy is desired
  • Experienced MS Office user.
  • Manage time, activities and expenses to optimize productivity and minimize the cost of doing business.
  • All candidates must be authorized to work in the USA.
#LI-EP1
Sony is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.
Disability Accommodation for Applicants to Sony Corporation of America
Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at
careers@sonyusa.com
or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.
EEO is the Law
EEO is the Law Supplement
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E-Verify Participation (English/Spanish)
The company requires individuals in customer-facing roles to be fully vaccinated against COVID-19. The Company will consider requests for reasonable accommodations for documented medical reasons and for sincerely held religious beliefs in accordance with applicable law. Please do not include proof of vaccination status or any indication of a possible request for a vaccination accommodation when submitting your application materials. If applicable, the Company will follow up with you directly to request proof of vaccination and to discuss any potential accommodations.

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