Field Application Engineer, Medical Device

Full Time
Diamond Bar, CA 91765
Posted
Job description

Job duties: include but are not limited to the following:

  • Learning and understanding company’s products
  • Supporting sales team with technical aspects of the products
  • Training and helping customers and service team
  • Troubleshooting technical issues customers might have
  • On-site technical service (installation, integration, maintenance and troubleshooting)
  • Cooperating with the R&D team and Sales team
  • Traveling in US to support customers
  • Following communication procedures, guidelines and policies
  • Serving as a Company resource for interaction with Customer Support, Technical Support, Sales Department and Finance Department
  • Other duties as assigned by the sales team

Job Qualifications:

  • Bachelor’s Degree in Engineering
  • Work experience in the engineering field for at least 1 year
  • Work experience of medical application engineer (preferred)
  • Fundamental understanding of ECG (preferred)
  • Familiar with Android and Apple iOS mobile devices
  • Enthusiastic, Analytical, Convincing
  • Willing to learn medical terminology, products, and procedures
  • Strong phone handling skills
  • Ability to handle confidential information appropriately
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize and manage time effectively
  • Self-motivated with an upbeat and positive attitude.
  • Ability to maintain a high level of activity, manage multiple competing priorities and work effectively in a results-driven culture.
  • Ability to work well with others and be a team player
  • Outstanding written and verbal communication, presentation and time management skills
  • Flexible, with ability to adapt in a highly dynamic market
  • Ability to work independently in the absence of specific instructions
  • Fluent in English (required)
  • Fluent in Mandarin Chinese (preferred)

Travel

  • Travel is expected for this position.

Benefits

  • Health insurance stipend
  • Paid vacation and holidays
  • 401(k) with matching

Job Type: Full-time, in Diamond Bar office (Monday-Friday 9am-6pm)

Salary: Based on qualifications. Opportunities for overtime.

Work authorization: United States (Required)

Experience

  • Engineering at least 1 year
  • Knowledge of medical devices and healthcare industry (Preferred)

QT Medical reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. An employee may be required to perform duties outside his/her normal description within the sole discretion of the supervisor. Employee must comply will all applicable policies and procedures of QT Medical.

Equal Opportunity Employer

QT Medical is an Equal Opportunity Employer. QT Medical provides equal employment opportunities to all applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. QT Medical complies with federal law requirements as well as applicable state and local laws governing non-discrimination in employment.

Job Type: Full-time

Pay: $19.00 - $30.00 per hour

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call
  • Overtime

Ability to commute/relocate:

  • Diadmond Bar, CA 91765: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Engineering: 1 year (Required)

Language:

  • English (Required)

Shift availability:

  • Day Shift (Preferred)

Work Location: In person

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