Job description

Who We Are:

Upscale NYC Cosmetic Dentistry office, in the heart of the Upper East side. The office is owned by a dental specialist with an accomplished career in Aesthetics, Implants and Prosthodontics.

We are seeking a F/T Dental Office Manager, with excellent interpersonal skills who will act as the “face” of the office and primary patient liaison. Candidate must have knowledge of dental software and be organized, energetic, and friendly with a minimum of 3-5 yrs prior experience.

Reply to this email with your cover letter, resume, and salary requirement. Thank you.

POSITION DETAILS:

• Start ASAP
• 35-40 hrs per week, Mon-Fri schedule
• Vacation
• Sick Time
• Salary competitive and commensurate with experience

PRIMARY RESPONSIBILITES:

• Be the primary liaison with patients for scheduling, presenting payment plans, and receiving payment
• Maintain focus on a productive schedule that supports dentists and hygienists.
• Manage accounts receivables including timely and accurate insurance claim processing.
• Provide the Dentist with administrative and practical support when asked.
• Create, establish and manage internal office protocols and procedures to ensure office efficiency.
• Complete administrative tasks, such as bank deposits, revenue posting, accounts receivable reports and invoice processing.
• Respond to doctor, patient and employee grievances, complaints, and inquiries and seek assistance when necessary
• Organize and oversee supply purchases, equipment upgrades and operations expenses.
• Take responsibility for the appearance and functionality of the office.
• Maintain facilities and equipment in accordance with hygiene and safety regulations including OSHA.
• Other duties as required.

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent required. Associate’s Degree preferred.
• Minimum 3-5 years of dental office management or supervisory experience required.
• Prior experience with dental management software, SoftDent preferred.
• Working knowledge of dental billing and insurance protocols.
• Knowledge of dental terminology, procedures and diagnosis.

KEY COMPETENCIES:

• Excellent customer service and leadership skills.
• Ability to organize, plan and prioritize duties.
• Confidentiality.
• Strong organizational skills.
• Proficient computer skills (e.g., Windows, Microsoft Office Suite).

To apply, please send resume and cover letter.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• No weekends

COVID-19 considerations:
To keep our employees as safe as possible, we have daily health screenings for employees and patients, we have installed ActivePure technology air filters, we have installed partitions and we are ensuring that social distancing is observed.

Education:

• Bachelor's (Preferred)

Experience:

• Dental office: 3 years (Required)

Work Location: In person

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