Job description
Within the spirit of "Making People's Dreams Come True", responsibilities of this position include preparing a cuisine utilizing experience and a passion for food preparation. This position is also responsible for maintaining a clean & sanitary environment while delivering Raving Fans customer service to both internal and external customers.
Salary commensurate with experience, starting at $17.00+ per hour.
Responsibilities:
- Inspect the cleanliness, presentation, and temperature of completed dishes.
- Monitor the food portions on completed dishes according to restaurant standards.
- Ensure that all orders are completed in time and with the correct priority.
- Perform the finishing touches to completed dishes, such as adding garnishes and removing smudges.
- Follows proper plate presentation and garnish set up for all dishes.
- Ensure communication in the kitchen by calling out orders, getting the status on dishes, and calling the servers/food runners to serve completed dishes.
- Make sure that once the food is cooked, servers run food to the table while it’s warm and ready.
- Keep the expo line area clean, neat, and well-stocked.
- Handle guest complaints on behalf of the kitchen staff and looking for solutions.
- Explain special orders to the kitchen, and tell servers/bartenders when the kitchen is out of a particular menu item(s).
- Make sure no food leaves the kitchen without a ticket processed through POS system.
- Be mindful of “dragging” food to ensure guests get complete order in a timely manner.
- Maintains a high degree of pace and intensity for an extended period of time.
- Have a strong menu knowledge.
- Have the ability to accurately read, organized, and coordinate tickets (KDS screen).
- Follows all portion and quality standards and adheres to the recipe book.
- Ensures all products are stored or disposed of properly at the end of the night.
- Perform all opening, running, and closing expo duties.
- Practice safety and sanitation standards.
- Have a mastery in kitchen skills (knife skills, kitchen safety, meal prep, stay organized, follows recipes, etc.).
- Understand performance criteria, holding themselves accountable through effective coaching and strong follow-through skills.
- Understand and execute an action plan to achieve goals.
Educational/Experience Requirements:
- High School Diploma or General Education Degree (GED).
- Minimum of two (2) plus years of experience.
- Must obtain Food Handler’s Certification.
- Must have departmental software computer knowledge (based on department employed by with a minimum of Microsoft Word, Outlook, and Excel).
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