Job description
We are seeking a Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. We work with a wide range of nonprofits, charities and Fortune 500 clients in numerous industries.
Responsibilities:
· Handle customer inquiries
· Troubleshoot and resolve product issues and concerns
· Document and update customer records based on interactions
· Develop and maintain a knowledge base of the evolving services
- Implementation of marketing plans, including product positioning, campaign strategies, market strategy insights
- Discovery of strategic business opportunities through cross functional collaboration with sales, HR, etc.
- Provide product/service support in order to establish proper channels of information and communication.
- Responsible for branding, advertising, and marketing
- Work with management on projects dealing with media relations, business communications, success stories
Full time and part time opportunities available.
Job Type: Full-time
Pay: $450.00 - $800.00 per week
Benefits:
- 401(k)
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Falls Church, VA 22043: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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