Job Summary

The Equipment Service Technician is responsible for performing mechanical services on all cold drink equipment. The Technician maneuvers the equipment to troubleshoot and perform the required fix. Technicians also provide preventative maintenance services.

Job Responsibilities

• Troubleshoots and repairs equipment in the field to keep in proper operating condition. Maintains positive customer relationships with effective communication.
• Maintains and completes required work tickets in the hand-held equipment.
• Ensures vehicle has appropriate levels of parts inventory by practicing Kaizen initiatives; this includes ordering new supplies, performing bi-annual inventory audits, and keeping vehicle clean and organized.
• Builds successful cross-functional relationships with Planning, Sales and Customers by creating open lines of communication for all parties and coordinating activities effectively.
• Maintains safe work area while working in the field. Complies with safety standards by completing daily stretches and utilizing all equipment and PPE.
• Work Schedule: 8am - 4:30 pm M-F

Working Conditions

• Speaking: Constantly with customers (investigates, negotiates, recommends, reports, etc.)
• Acute Vision: Constantly (observing both near and far, reading documents)
• Typing: Frequently using electronic devices for day-to-day business (order confirmation, instant messaging, texting)
• Mobility: Frequent travel throughout customer locations (Walking in backrooms, aisles, greeting customers)
• Bending/Squatting: Frequently (lifting and placing equipment in stores/offices)
• Lifting: Frequent- Lift 50 lbs. or less (moving vendors, placing fountain units)
• Pushing/pulling: Frequent use of manual carts
• Climbing: Frequent entering and exiting the cab of a truck
• Driving: constant travel between Customer Locations (must be able to drive delivery vehicles)
• Commercial Driver’s License required to operate Commercial Motor vehicles in some cases
• Able to be certified on manual and powered pallet jacks

Job Requirements

• High School Diploma or GED preferred.
• Minimum of one year of work experience is required.
• Refrigeration/HVAC trade or vocational certification preferred.
• Demonstrated mechanical, technical, and electrical aptitude.
• Basic computer application and technology skills; knowledge of how to operate a smart phone and/or laptop.
• Valid Driver's License, current vehicle liability insurance, driving record within policy guidelines including no major violations within the last three years.
• Class-E Driver’s license required for Missouri drivers and locations only.
• Must be able to pass a Department of Transportation (DOT) physical and/or have a valid DOT medical card.
• Must be able to work flexible hours, overtime as needed (could include nights, weekends, etc.).
• Prior experience using pallet jack or forklift preferred. Ability to obtain certification upon hire is required.