Why work for Vespera Resort on Pismo Beach?

Vespera on Pismo Beach is the premier luxury resort on the central coast offering authentically local experience and engaging service is recognized as a leader in the community. Our beachfront property is gorgeous and we have direct access to the Pismo Pier.

Work Hours

• Will be required to work flexible scheduled shifts based on business needs.
• Scheduling includes holidays, nights, overnights, and weekends depending on hotel events and functions.

Job Requirements

• Understand the mission, vision, and goals of the hotel.
• Strong leadership skills and the ability to apply them in a dynamic environment.

• Comprehensive knowledge of elevator operations, maintenance, and inspections.
• Comprehensive knowledge of technology including television, internet, phone system, etc.
• Work cohesively with co-workers and all departments as part of a team.
• Build morale and promote positive employee engagement.
• Ability to effectively present information to associates, management, guests, members, marina tenants, and the public in one-on-one and group situations.
• Ability to understand guest service needs.

Essential Job Duties

The Engineering Supervisor is responsible for the day-to-day support and supervision of the maintenance of the hotel and engineering team. This position supervises the employees to successfully execute engineering operations including guest service calls, proper operation, maintenance, and repair of all HVAC, refrigeration, plumbing, electrical, irrigation, life safety, electrical, and mechanical equipment/systems.

• Supervise day-to-day operations, ensuring the quality, and standards and meeting the expectations of guests on a daily basis.
• Conducts walk-throughs with to ensure guest rooms, public area and heart of the house areas are well maintained and preventative maintenance processes are in place.
• Train and onboard engineering staff to develop skills and knowledge to meet performance expectations.
• Coordinate and monitor all guest rooms, public spaces, equipment, and PM programs to ensure the reliability, safety, and comfort of all staff and guests.
• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs), and support the Peer Review Process.
• Ensures associates have supplies, equipment, tools, and uniforms necessary to perform their jobs.
• Serves as a role model to demonstrate appropriate behaviors.
• Carries out supervisor responsibilities in accordance with hotel policies and standard operating procedures.
• Train and develop associates on 4 Keys service standards, technical skills, standard operation procedures, and safety standards.
• Ensure associates exceed service standards.
• Solicits employee feedback utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Celebrates successes and publicly recognizes the contributions of team members.
• Participates in the performance appraisal system process, giving feedback when needed.
• Encourages and builds mutual trust, respect, and cooperation among associates.
• Follow all additional duties as assigned by management.

$20-$26 hour DOE

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact recruiting @vesperapismobeach.com

Vespera Resort on Pismo Beach is an Equal Opportunity Employer M/F/Disability/Veteran and Drug-Free

Experience

• 3 year(s): Hotel maintenance experience