For a 4th year in a row, Aspirus has been recognized as one of the top Health Systems in the United States by IBM Watson in their annual study identifying the top-performing health systems in the country based on overall organizational performance.

We are seeking an EMERGENCY TRANSPORT COMMUNICATION COORDINATOR in Wausau, WI at Aspirus Wausau Hospital who is responsible to receive, coordinate and provide timely notification of emergent and non-emergent medical transport requests (rotor, fixed wing, ground) within Wisconsin and the Upper Peninsula of Michigan. The Communication Coordinator is responsible for accurately documenting all transport vehicle activity and times within the CAD system. In addition, the Communication Coordinator is also responsible for following the aircraft and ambulances by means of satellite tracking devices and initiating emergency action plans in the event of an incident/accident. May also prepare and provide price quotes for non-emergent air or ground medical transport and coordinate all aspects of those transports. The Communication Coordinator may also be asked to assist with Physician Connect transfer center requests and ensure that patient transfers are facilitated within a timely manner.

It is imperative that the Communication Coordinator maintain positive professional relationship with customers, health care facilities, EMS, and other air medical transport providers. Individuals must be organized, adept at multi-tasking, have excellent communication skills.

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

• Previous experience in use of multiline telephones, radios, dispatching equipment, or information systems experience beneficial.
• Experience in dispatching aircraft, ambulances, police, and/or fire and previous patient-care ambulance experience desired. Experience as Emergency Medical Dispatcher, First Responder, or EMT beneficial.
• Wisconsin Emergency Medical Technician-Basic - desired
• Possesses an excellent working knowledge of computer operations and typing skills.
• Must possess excellent customer service skills and have ability to function calmly in high pressure situations, think clearly and logically, and make problem solving decisions based on information.
• Ability to communicate verbally, effectively, and clearly in person and by phone.
• Possesses ability to function under pressure and establish priorities.

LICENSURE

• Emergency Medical Dispatcher (EMD) within one year of hire.
• IAMTCS – Certified Flight Communicator (CFC) certification with one year of hire and maintain certification.

Hours: .9 full-time, 72 hours every 2 weeks. Varied shifts, will work every other weekend/holiday

Aspirus Wausau Hospital is the flagship of the Aspirus system that serves patients in 14 counties across northern and central Wisconsin, as well as the Upper Peninsula of Michigan. It is a licensed private/not-for-profit facility with 325 beds and staffed by 350 physicians in 35 specialties. Aspirus Wausau Hospital is a Level II trauma center that provides primary, secondary and tertiary care services as a regional referral center. Specialty referral service emphasis exists in cardiology and cardiothoracic surgery, orthopedics and cancer. The hospital has an average daily inpatient census of 220 with approximately 15,000 admissions per year. Outpatient visits exceed 50,000 and there are also more than 24,000 annual emergency department visits.

Best known for its world-class cardiovascular program, Aspirus Wausau Hospital also provides leading edge cancer, trauma, women’s health, and spine and neurological care.

As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus has a COVID-19 vaccination policy to safeguard the health and well-being of our employees, our patients, and our communities. All employees based in the U.S. are required to provide proof of vaccination, unless the employee has an Aspirus-approved reasonable accommodation or as otherwise required by law.