Eligibility Worker
Full Time
La Pine, OR
$3,265 - $4,913 a month
Posted Today
Job description
Initial Posting Date:
05/16/2023
Application Deadline:
05/30/2023
Agency:
Department of Human Services
Salary Range:
$3,265 - $4,913
Position Type:
Employee
Position Title:
Eligibility Worker/Human Services Specialist 3/Bilingual Spanish Preferred(La Pine)
Job Description:
Eligibility Worker/Human Services Specialist 3
- Bilingual Spanish Preferred (not required)
Salary Range: $3,265 - $4,913
Location: La Pine
We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the
Equity North Star
as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.
** Bilingual skills in both Spanish and English are preferred,
but not a requirement for this position
. This position may receive a 5% differential pay based on passing the required language test.
Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities? Then, we want to hear from you!
Aging and People with Disabilities (APD), part of the Oregon Department of Human Services, is seeking a dedicated and compassionate individual for an Eligibility Worker/Human Services Specialist 3 in the La Pine office.
ABOUT THE PROGRAM
Click here
to learn more about Aging and People with Disabilities.
Oregon Department of Human Services (ODHS), A place to belong and make a difference!
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When you join theODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
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Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
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Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, andcompetitive benefits packagesincluding health, dental, vision and much more!
YOUR DUTIES AT A GLANCE:
In this position, you will:
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Determine financial eligibility for Medicaid/Medical Assistance Programs, Supplemental Assistance Program (SNAP), Employment Related Day Care (ERDC), and Long-Term Care Services (LTCS).
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Interview applicants in person, by phone, by email, to gather information needed to assess and determine if there is a need for services and benefits.
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Provide good customer service by ensuring information provided is given timely and accurately, responses are made in a calm, courteous and respectful manner.
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You will update narrative report summarizing new information from client and collateral sources.
WORKING CONDITIONS:
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Work is conducted in offices and other program sites.
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Work can require travel, including overnight.
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Requires a valid driver’s license or other acceptable method of transportation.
WHAT YOU NEED TO QUALIFY/MINIMUM QUALIFICATIONS(MQ’s):
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2 (two) years of experience determining eligibility for an agency program by interviewing to assess the needs of clients, and interpreting and applying the policies, rules, and guidelines that are applicable to the client's situation.
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Any college courses may be substituted for the two years of general experience on a year-for-year basis (45 quarter hours is equivalent to one year of experience).
**Bilingual Spanish language skills are preferred (not required)
ESSENTIAL ATTRIBUTES:
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Ability to work objectively and in a supportive way with people under emotional & financial stress, and from a wide variety of cultures.
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Experience delivering excellent customer service, demonstrate exceptional communication skills while interacting with the public, coworkers, and managers.
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Experience explaining and articulating complex laws, rules, and policies in a customer-focused manner, to a non-technical audience.
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Accuracy and Attention to detail ensuring you have a complete understanding of the task you're working on.
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Able to accurately complete highly technical, detailed work with the ability to understand client needs and demonstrate compassion.
**Clearly describe how you meet the minimum qualifications and essential attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.
****Your application and/or resume will be used when completing a pay equity assessment. The pay equity assessment determines your pay rate/salary step, so complete and detailed work and education history is helpful****
HOW TO APPLY
Your work history profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase your skills and experience that make you the best candidate for the position.
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Current State of Oregon: Apply via your employee Workday account. (This includes permanent and limited duration employees; temporaries are not counted as internal candidates). View thisjob aidfor help.
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Please upload a resume OR complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. **Emailed resumes and cover letters will not be accepted; they must be attached to your Workday application to be considered.
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After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
ADDITIONAL REQUIREMENTS:
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Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
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The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
HELPFUL INFORMATION:
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This position is represented by the Service Employees International Union (SEIU).
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This recruitment may be used to fill future vacancies.
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Have questions about Workday, and want some tips on understanding the state application process? Check out ourOregon job opportunitiespage.
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If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contactADA.DHS@dhsoha.state.or.us. Please be sure to include the job requisition number.
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For questions about the job duties or application process, please contactAmy.Acree@ohds.oregon.gov. Please be sure to include the job requisition number.
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