EDI ANALYST (Remote)

Full Time
Chesapeake, VA 23320
Posted
Job description
Job Details

Dollar Tree/Family Dollar is seeking a candidate to aid in the design, build and support of the Enterprise EDI processes and related systems.

Get in on this exciting and groundbreaking time at Dollar Tree and Family Dollar as we continue to grow both banners rapidly. We are a Fortune 137 company with over 16,000 stores, 26 distribution centers, and over $26B in sales in North America. It’s amazing what Dollar Tree has accomplished in 35 years… With YOU on our team, imagine where your ideas could take us!

Principal Duties and Responsibilities
  • Create and maintain EDI mappings, operations, systems, scripts and processes using EDI B2B solutions, standards and tools
  • Provide day to day production customer support within the Incident and Request modules in ServiceNow
  • Identify opportunities for creating, streamlining and/or automating EDI processes
  • Serve as liaison to business units in support of EDI solutions
  • Report on EDI statistics weekly, monthly, and annually
  • Help evaluate and provide business analysis with comprehension of EDI related processes, system flows and functions
  • Participate/lead all EDI related projects and initiatives
  • Identify recurring issues/problems and provide recommendations to eliminate or reduce trends
  • Ensure smooth transitions from system changes/updates and projects into daily operations
  • Create and maintain technical and end-user support documentation
  • Meet technical and business SLA’s
Required Qualifications
  • 7+ years in EDI within the Retail industry
  • 7+ years working with telecommunication protocols – FTP, SFTP, and AS2
  • Experience utilizing incident management tool like ServiceNow
  • A detail-oriented self-starter who can prioritize, work both independently and efficiently in a fast paced environment with multiple tasks
  • Excellent communication skills and a desire to help others succeed
  • Demonstrate analytical and problem-solving abilities
  • Intermediate level expertise in Microsoft Office tools
Desired Qualifications
  • Bachelor’s Degree (Business, Information Systems, Computer Science)
  • Experience with Sterling Integrator
  • Experience with Merchandising Systems – JDA/MMS, RMS/Retek
  • Experience with IBMi (aka AS/400, iSeries)
  • Expert level expertise in Microsoft Office tools

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