Job description
Job ID
368926BR
Mar 27, 2023
USA
Job Description
Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs & an in-house marketplace for rotations & project work. With strong medicines pipeline our current transformation will not just deliver growth for our business but continue to allow us to bring innovative medicines to patients quickly.
Novartis’ ambition is to be a recognized leader in customer experience and engagement. The CE&E IMI team aims to design and deliver intentional, impactful customer experiences for HCPs and patients through integrated engagements and solutions.
This role is part of the Customer Experience Strategy & Activation team of the CE&E, IMI organization - a team of innovative, passionate talent focused at designing and deploying personalized and outcome-oriented customer experiences grounded in deep insights and human-centered design.
As Executive Director, Creative Strategy, you will lead and partner with agencies of record across brands and therapeutic areas to define the creative expression of brand and disease awareness content assets. This role is a critical creative management function that upgrades our ability to deliver on the ‘how’ that captures a differentiating expression of core content assets across the sales force, web, congresses, media and patient support platforms. Experience in providing strategic inputs that inform the creative process is an essential element of the job combined with the ability to understand the clinical context and know ‘what good looks like’ in order to set high standards for agencies to deliver on.
Major responsibilities:
Develop strategy briefs and engage with agency teams including creative functions to shape the output.
Knowledgeable in emerging creative / storytelling trends, formats and specifications
Work on a wide array of brand or product challenges and engagement needs, able to translate strategic objectives into creative tactical choices that maximize customer impact.
Define best practices in creative briefing and agency management in partnership with country leads.
Act as expert on creative strategy design process to upskill and coach marketing colleagues globally.
Provide direction on optimum set-up, processes and practices for agency capability management across creative deliverables, across traditional and emerging marketing channels and platforms.
Engage and mentor and partner with design leads across the business to define strategic inputs for content and experience design.
The ideal location for this role is the East Hanover, NJ or New York City Hub Office but remote work may be possible (there may be some exceptions based on legal entity registration). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific site for periodic live meetings will be at the employee’s expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager.
The pay range for this position at commencement of employment is expected to be between $233,600.00 and $350,400.00 per year; however, while salary ranges are effective from 1/1/23 through 12/31/23, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Novartis’ ambition is to be a recognized leader in customer experience and engagement. The CE&E IMI team aims to design and deliver intentional, impactful customer experiences for HCPs and patients through integrated engagements and solutions.
This role is part of the Customer Experience Strategy & Activation team of the CE&E, IMI organization - a team of innovative, passionate talent focused at designing and deploying personalized and outcome-oriented customer experiences grounded in deep insights and human-centered design.
As Executive Director, Creative Strategy, you will lead and partner with agencies of record across brands and therapeutic areas to define the creative expression of brand and disease awareness content assets. This role is a critical creative management function that upgrades our ability to deliver on the ‘how’ that captures a differentiating expression of core content assets across the sales force, web, congresses, media and patient support platforms. Experience in providing strategic inputs that inform the creative process is an essential element of the job combined with the ability to understand the clinical context and know ‘what good looks like’ in order to set high standards for agencies to deliver on.
Major responsibilities:
Develop strategy briefs and engage with agency teams including creative functions to shape the output.
Knowledgeable in emerging creative / storytelling trends, formats and specifications
Work on a wide array of brand or product challenges and engagement needs, able to translate strategic objectives into creative tactical choices that maximize customer impact.
Define best practices in creative briefing and agency management in partnership with country leads.
Act as expert on creative strategy design process to upskill and coach marketing colleagues globally.
Provide direction on optimum set-up, processes and practices for agency capability management across creative deliverables, across traditional and emerging marketing channels and platforms.
Engage and mentor and partner with design leads across the business to define strategic inputs for content and experience design.
The ideal location for this role is the East Hanover, NJ or New York City Hub Office but remote work may be possible (there may be some exceptions based on legal entity registration). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific site for periodic live meetings will be at the employee’s expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager.
The pay range for this position at commencement of employment is expected to be between $233,600.00 and $350,400.00 per year; however, while salary ranges are effective from 1/1/23 through 12/31/23, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Diversity & Inclusion / EEO
The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.
Minimum Requirements
Minimum Requirements:
Bachelor's Degree
10+ years in creative strategy leadership role at an organization with responsibility over delivery of creative assets and leading agency management
Deep understanding of agency working model across creative and media.
Experience in leading teams from a strategy perspective through the development and of web, sales force, conventions/physical installations that served as strategic brand differentiators.
Track record for delivering high-quality marketing assets at a high level of refinement and ideally across global audiences.
Fluent understanding of the regulatory and privacy environment in marketing to HCPs and patients
Desirable Requirements:
Excellent collaboration skills; avoid silos, across channels.
Detail oriented with excellent problem-solving abilities, able to communicate and articulate solutions, both written and verbally, in a clear and easy-to-understand way.
Ability to navigate ambiguity, driving towards simple solutions to complex problems with a keen understanding and appreciation of user experience.
Creative strategy, assets and agency management
Able to navigate and lead large teams through ambiguity.
Embraces a collaborative approach; thrives working closely with research, content, and data specialists to build customer centric engagement solutions.
Able to manage a high degree of complexity, tasks, and interdependencies within timelines.
Able to balance strategy and execution.
Able to drive and influence change across a complex environment.
Able to influence senior stakeholders.
Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Bachelor's Degree
10+ years in creative strategy leadership role at an organization with responsibility over delivery of creative assets and leading agency management
Deep understanding of agency working model across creative and media.
Experience in leading teams from a strategy perspective through the development and of web, sales force, conventions/physical installations that served as strategic brand differentiators.
Track record for delivering high-quality marketing assets at a high level of refinement and ideally across global audiences.
Fluent understanding of the regulatory and privacy environment in marketing to HCPs and patients
Desirable Requirements:
Excellent collaboration skills; avoid silos, across channels.
Detail oriented with excellent problem-solving abilities, able to communicate and articulate solutions, both written and verbally, in a clear and easy-to-understand way.
Ability to navigate ambiguity, driving towards simple solutions to complex problems with a keen understanding and appreciation of user experience.
Creative strategy, assets and agency management
Able to navigate and lead large teams through ambiguity.
Embraces a collaborative approach; thrives working closely with research, content, and data specialists to build customer centric engagement solutions.
Able to manage a high degree of complexity, tasks, and interdependencies within timelines.
Able to balance strategy and execution.
Able to drive and influence change across a complex environment.
Able to influence senior stakeholders.
Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Division
ONCOLOGY
Business Unit
ONCOLOGY BU
Location
USA
Site
East Hanover, NJ
Company / Legal Entity
Novartis Corporation
Functional Area
Marketing
Job Type
Full Time
Employment Type
Regular
Shift Work
No
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