Dual Rate Dealer - Dealer School

Full Time
Lake Charles, LA 70601
Posted
Job description

DEADLINE TO APPLY IS December, 27, 2022

Golden Nugget Lake Charles is a luxury casino-resort that opened in December 2014. The property contains nearly 1,100 well-appointed hotel rooms and suites with private balconies available. It sports an eighteen-hole championship golf course, a private beach and marina, and a luxurious pool complex with private cabanas, a waterslide and lazy river. Patrons enjoy a 2000-seat entertainment showroom, variety of meeting spaces, retail shopping from fine jewelry to resort wear, and a number of Landry’s signature restaurants. The Golden Nugget also includes a world-class casino with more than 70 table games, a poker room, and 1600 of the newest slot machines. We offer an abundance of premier employment opportunities in hotel, restaurant, finance, marketing, entertainment, casino management and much more. If your skills and talents are a match for our needs, we can open the door to your next career opportunity!

Fertitta Entertainment through its various subsidiaries and affiliate companies is a national, diversified gaming, restaurant, hospitality, entertainment and retail organization. We own and operate the Golden Nugget Hotels and Casinos located in Las Vegas and Laughlin, Nevada, Atlantic City, New Jersey and Biloxi, Mississippi. We are also one of the largest full-service restaurant operators in the United States with over 420 locations in over 35 states and 15 countries. We operate restaurants primarily under the names of Rainforest Cafe, Saltgrass Steakhouse, Landry’s Seafood House, Chart House, The Oceanaire Seafood Room, Bubba Gump, Morton’s – The Steakhouse, McCormick’s & Schmick’s and Claim Jumper and Mastros, plus our upscale signature group of restaurants which include Vic & Anthony’s, Grotto and more. We are also engaged in the ownership and operation of select hospitality/entertainment businesses, which include hotels, such as the San Luis Resort, Spa and Convention Center in Galveston, Texas, aquarium complexes, the Kemah Boardwalk, a 40-acre amusement, entertainment and retail complex in Kemah, Texas and the Galveston Island Historic Pleasure Pier in Galveston, Texas.

Essential Duties/Responsibilities : Under the direction of the Floor Manager, the Dealer is responsible for dealing an assigned game in accordance with established policy and procedures on an assigned shift. The Dealer is also responsible for guest satisfaction and enjoyment while dealing at a particular assigned table game.
  • Exhibit all conduct in accordance with Louisiana Gaming regulations and Golden Nugget policies and procedures, as well as all Federal and State laws and regulations.
  • Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns or observations.
  • Offer the highest possible level of Customer Service resulting in a maximum level of guest enjoyment and return play.
  • Responsible for knowing all policies and procedures of the specific table game he/she is dealing.
  • Maintain a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance.
  • Amicably resolves guest related problems in a fast paced environment.
  • Create and ensure a fun-filled, entertaining and exciting environment.
  • Comply with all departmental and Golden Nugget Policies and Procedures.
  • Comply with all regulatory requirements.
  • Maintain excellent communication skills and interpersonal relations with guests, vendors, visitors and Golden Nugget staff.
  • Display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic.
  • Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
  • Other duties as assigned.

Requirements:
  • Must successfully complete dealer school.
  • Must be knowledgeable of all casino games and rules.
  • Demonstrated successful performance in a guest service role.
  • Experience servicing large numbers of guests in a public environment.

Additional Knowledge, Skills, and Abilities :
Must have solid decision-making, organization, and interpersonal skills. Excellent verbal communication skills are required. The ability to thrive in a fast-paced multi-tasking, hands-on environment. Ability to establish and maintain a positive and professional working relationships with all individuals. Ability to work occasional overtime and irregular hours.

** Class times will be Monday-Friday: 8am-12pm or 1pm-5pm
Classes will begin on February 13th running for 5 weeks.

City

Lake Charles

State

LA

Auto req ID

155879BR

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