Dispatcher - $18-23/HR
Full Time
Mountlake Terrace, WA 98043
Posted
Job description
Overview:
Blue Flame is the largest heating and air conditioning company with 70+ locations nation-wide. We provide our residential customers with exceptional service, guaranteed. We are currently looking for a Dispatcher to join our team. In addition to the training needed for a real career, we provide year-round work, advancement potential, and the chance to give back.
Responsibilities:
Eligible for sign-on bonus depending on experience. Details will be discussed during interview process. Qualifications:
Required Credentials:
Full-time employees receive competitive pay $18-20/hr DOE; comprehensive paid training; medical, dental, vision, and prescription plans; paid time off and holidays; and 401(k) with company match; and healthcare flexible spending account (HFSA). Part-time employees receive competitive pay, comprehensive paid training, and 401(k) with company match. In addition, all employees are invited to participate in our commitment to community outreach, including our extensive support as the Official Global Partner for the Night to Shine prom initiative for special-needs students, sponsored by the Tim Tebow Foundation™.
Apply Your Skills to the Best in the Business.
All candidates are required to undergo pre-employment drug screen and employment background checks.
Blue Flame is a subsidiary of ARS/Rescue Rooter and is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
GROW WITH THE PROS AND
ENJOY REAL STABILITY
Blue Flame is the largest heating and air conditioning company with 70+ locations nation-wide. We provide our residential customers with exceptional service, guaranteed. We are currently looking for a Dispatcher to join our team. In addition to the training needed for a real career, we provide year-round work, advancement potential, and the chance to give back.
Responsibilities:
The strong multi-tasker we select will answer customer calls within a busy office setting and schedule technician appointments for jobs. In addition to entering customer data into a computer, this professional will provide feedback to customers regarding service queries, and make outbound calls to customers to schedule appointments for maintenance agreements.
Eligible for sign-on bonus depending on experience. Details will be discussed during interview process.
What You Need to Succeed and Grow with the Pros
Required Credentials:
- One or more years of experience as a dispatcher.
- Ability to thrive in a fast-paced environment.
- A strong degree of self-motivation to provide exceptional customer service to customers by phone while directing technicians by radio and tracking devices.
- Excellent organizational skills and the ability to coordinate multiple appointments.
- Demonstrated listening, written/verbal communication, and interpersonal skills.
- Proven ability to meet and exceed set goals.
- Experience gathering customer information and keying it into a computer.
- High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education.
- Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word.
- Knowledge of the local geographic territory.
- Willingness and ability to work evenings and weekends.
Preferred Credentials:
- Experience in the area of customer service and/or a related service line.
How We Reward Your Professionalism
Full-time employees receive competitive pay $18-20/hr DOE; comprehensive paid training; medical, dental, vision, and prescription plans; paid time off and holidays; and 401(k) with company match; and healthcare flexible spending account (HFSA). Part-time employees receive competitive pay, comprehensive paid training, and 401(k) with company match. In addition, all employees are invited to participate in our commitment to community outreach, including our extensive support as the Official Global Partner for the Night to Shine prom initiative for special-needs students, sponsored by the Tim Tebow Foundation™.
Apply Your Skills to the Best in the Business.
Join our winning team and apply today!
All candidates are required to undergo pre-employment drug screen and employment background checks.
Blue Flame is a subsidiary of ARS/Rescue Rooter and is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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