Job description

SUMMARY:

The Director of Table Games, under the direction of the General Manager, is responsible for the management and supervision of the Table Games Team Members and games offered at the BlueWater Resort & Casino (BWRC).

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Acts as the Subject Matter Expert for the organization in developing and implementing a strategic business plan to grow and maintain the Table Games business to an appropriate revenue level for the overall size of the Casino.
• Works with the General Manager and Director of Marketing to ensure that the strategic objectives align with both the overall business plan and with the value proposition being presented to the market for our Guests; keeps up to date with changes and trends in the gaming industry.
• Develops and implement strategies that support the BWRC value proposition for our guests; ensures all staff follows the BWRC service model by consistently “Welcoming, Serving and Thanking” each of our Guests.
• Develops and implements policies and procedures to ensure compliance with applicable regulations and internal controls; uses the stated P&Ps to ensure that consistent expectations are set; communicates with, trains, and holds staff accountable for performance in line with the stated expectations.
• Optimizes resources and staffing hours to ensure a high level of guest service, revenue generation, and cost control by effective and efficient scheduling of shifts.
• Monitors and sets table limits to accommodate business fluctuations.
• Directs and manages a group of Supervisors and dealers.
• Deal with personnel conflict and effectively discipline underperforming staff members, as well as provide incentives for staff.
• Supervise staff in accordance with company policies and procedures.
• Conducts interviews, hires, trains, evaluates, provide employee orientation, and discipline all employees as needed.
• Establish employee goals and conduct employee performance reviews.
• Responsible for staff scheduling to include: Work assignments, employee training, employee vacations, overtime assignment, and back-up for absent employees.
• Works closely with and maintains constant, open, and positive communication with the other BWRC

Departments, including Security, Surveillance and Tribal Gaming Agency.

• Ensures that daily casino logs are maintained with complete and accurate information and that all equipment is maintained and operational.
• Develops and administers departmental budgets.
• Develops and maintains relationships with outside vendors in order to remain knowledgeable of new products and new gaming technology.
• Must utilize game protection on all games.
• Reports any problems or unusual incidents to General Manager, and/or Security, and Surveillance.
• Unusual situations will require performing other duties to ensure efficient guest service and Table Games Operations including alcoholic beverage control.
• Responsible for cleaning and sanitizing their areas to create a safe and sanitary environment for internal and external guests.
• Performs all functions in accordance with Tribal, Federal, State Health & Safety Regulations, Gaming Regulations, and BlueWater Resort & Casino policies and procedures.
• All other duties as assigned (job description permitting), or as approved by the Tribal Gaming Agency.

KNOWLEDGE, SKILLS & ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures.

• Knowledge of table games and operations.
• Knowledge of business systems and methods.
• Knowledge of computers, including Microsoft Office, e-mail and Internet.
• Excellent leadership and team building skills.
• Excellent oral and written skills.
• Strong organizational and communication skills.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or team members of the organization.
• Ability to pass a Title 31 exam.

QUALIFICATIONS & REQUIREMENTS:

AA Degree in Business Administration preferred. Minimum of 10 years experience in table games operations with increased responsibilities. Minimum 7 years as a dealer and/or dealer training. Able to pass a Title 31 exam. Must complete Liquor Law training class. Must maintain a professional appearance and demeanor. Able to obtain and retain a gaming license through
Tribal Gaming Agency and the State of Arizona Department of Gaming. Must be able to adhere to all BlueWater Resort & Casino and CDC guidelines in regards to the wearing of PPE (including but not limited to a mask and gloves). Must attend in-house comprehensive cleaning and disinfecting training on COVID-19 and other infectious diseases.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential

functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to stand and exert fast-paced mobility for periods in excess of 8 hours. Must be able to walk for long periods of time. Must have a good sense of balance, be able to bend, kneel and occasionally stoop.
Must be able to push and grasps objects. Must have manual dexterity and ability to use repetitive wrist motions. Ability to lift up to 50 pounds.

WORK ENVIRONMENT:

This position regularly works indoors. The noise level in the work environment is generally quiet to moderate and may become excessively noisy at times. Will have contact with employees, external agencies and the public. The employee is occasionally exposed to fumes or airborne practices, including second- hand environmental smoke. The noise level in the work environment varies from light to moderate.

Disclaimer: The duties and responsibilities identified in this position description are illustrative only and are in no way intended to be a complete list of activities that may be required of an incumbent. The information contained in this job description is for compliance with the American Disabilities Act (ADA) and is not an exhaustive list of duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned.

Job Type: Full-time

Pay: Up to $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

COVID-19 considerations:
Employees are required to abide by Colorado River Indian Tribes Vaccination Policy.

Work Location: One location

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