Director of Front Office

Full Time
Kansas City, MO 64112
Posted
Job description

Have you wanted to make the move to a true Luxury hotel. This is your opportunity.
You will have a young, new team, so this opportunity to put your stamp on a department. Show us what you are capable of doing. Take that next step in your career.

The Front Office Manager manages staff and day-to-day front desk, PBX, bell stand, concierge and transportation operations. The Front Office Manager manages responsibilities in alignment with senior management, Company policies and procedures, brand standards and local, state and national regulations. Responsible for quality service, meeting/exceeding financial and service goals, and managing within approved plans and objectives. Contributes to and recommends budget, capital expenditures, inventory controls, sales and business plans, and short/long term planning. Reports, investigates and resolves violations to internal controls, policies, procedures, standards and regulations. This position directly manages assigned staff and indirectly manages all subordinates. Articulates Company goals to the staff. Demonstrates commitment to these goals through work ethic, integrity and respect for the Company and associates. Unites associates in a common commitment to achieve and exceed these goals. Works closely with management throughout the hotel and the Company. Impresses guests with quality and timely service in a pleasant and friendly manner.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Kansas City, MO 64112: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Hotel experience: 1 year (Required)

Work Location: In person

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