Job description
Welcome to Mill Creek! We’re glad you’re here!
At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.
The Digital Content Manager is responsible for editing, updating, loading and proofreading content across multiple marketing platforms, including but not limited to websites, email, and social media accounts. This person will work closely with the marketing team to maintain standards with regard to branding in online media including but not limited to on-boarding new developments and acquisitions.
Essential Functions/Responsibilities
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Manages the implementation of overall website and digital marketing platforms for community level marketing across the Modera, Alister, Amavi and Mill Creek brands. Examples include but are not limited to website content, creation, maintenance, and loading of content into property management system.
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Maintains community content and ensures brand standards are followed through all forms of online media.
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Creates, writes, edits and proofreads digital content prior to posting and, if necessary, provides drafts of content for review or a communication schedule.
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Craft, revised, and edit various resident and prospective resident touch points which align with brand standards and deliver on company mission of creating meaningful relaitonships.
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Works closely with Sr. Brand Managers and Brand Managers to ensure community website and digital project expectations are aligned and optimized.
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Remains current on everchanging website accessibility and privacy practices and uses accessibility scanning tools to determine and obtain standard level of compliance for community websites.
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Remains current on email marketing standards and best practices to further enhance resident and prospective resident experience.
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Manages and maintains community data in third-party aggregate social media dashboard. Works closely with vendor partner to understand product updates and troubleshooting.
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Explore emerging digital areas to enhance our online campaigns and performance. Partner with agencies and other experts on how/when to test or execute.
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Additional responsibilities as assigned by supervisor.
Education and/or Experience
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3+ years’ experience in marketing with emphasis on digital platforms and/or content management systems.
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1-2 years’ experience working within cross-functional teams.
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Bachelor’s degree in Marketing, Communications, or Business Administration preferred.
Skills/Specialized Knowledge
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Advanced understanding of HTML and content management systems or related software, as well as website development, maintenance and reporting best practices.
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Advanced knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, etc.), Illustrator, and Photoshop.
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Experience with email campaigns and/or social media management.
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Must have exceptional written and verbal communication skills.
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Must have excellent time management skills and be able to manage tight deadlines.
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Must be detail oriented and able to navigate multiple on-going priority projects.
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Must have the ability to develop, maintain, and foster relationships at every level among the organization and with external customers.
About the Benefits of joining the Mill Creek Team
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Competitive compensation
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Comprehensive medical, dental and vision
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Employer sponsored short and long term disability, Life and ADD insurance
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401k with employer matching
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Paid time off benefits: Vacation, Sick, Holidays
Mill Creek is an Equal Opportunity Employer
Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!
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