Job description
Provide customer facing end-user support that includes:
- Break-fix support for Laptop, desktop, tablets and associated hardware peripherals
- IMAC support including large scale/bulk office moves/re-stack activities (all moves)
- Support for Operating System, base load software, MS Office suite and other business application
- Support for the Imaging devices (print/scan/copy/fax) that includes printers and MFDs
- Access related issues with smart card, password and security, application configuration and troubleshooting, and general inquiries
- Support for the Mobility devices (Android/iOS/iPhone/iPads)
- VIP and home-based office (HBO) user support
- Imaging/Re-imaging end user systems on approved tickets
Job Type: Contract
Salary: $13.57 - $25.46 per hour
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Delray Beach, FL 33444: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Computer hardware: 1 year (Preferred)
- Software troubleshooting: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: One location
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