Job description
NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.
NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.
At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America. Other recent awards include:
- 2023 National Top Workplaces winner
- Two-time winner (2021, 2022) Top Workplace in the US by the Salt Lake Tribune
- Two-time winner (2021, 2022) Utah’s Best Companies to Work for by Utah Business magazine
- 2022 Employee Appreciation and Employee Well Being by the Salt Lake Tribune
- 2022 Top Workplace in the US by the Salt Lake Tribune for the Technology Industry
- 2022 Top Workplace in the US by the Salt Lake Tribune for Compensation & Benefits
- 2022 Top Workplace in the US by the Salt Lake Tribune for Work-Life Flexibility
- 2021 Top Workplace in the US by the Salt Lake Tribune for Remote Work
- 2021 Top Workplace in the US by the Salt Lake Tribune for Top Managers
- 2021 Top Workplace in the US by the Salt Lake Tribune for Compensation
- 2021 Coolest Tech Companies to Work for by Dev Mountain
NetDocuments is seeking an Implementation Consultant to evaluate and coordinate all required changes or implementation activities of a project, including documentation, integration and support activities. The Implementation Consultant will report to the Sr Director of Delivery Services. The ideal candidate will have SaaS experience, and experience managing and implementing ongoing initiatives, including all phases of the project lifecycle.
What your contributions will be:
Energetically provide consulting and implementation support to new and existing partners that enable them to deliver implementations to customers of the highest quality- Maintain knowledge of NetDocuments solutions and the best practices associated with implementing these solutions in a variety of customer configurations
- Understand the migration solutions that enable the movement of customer data from existing systems to the NetDocuments solutions being implemented
- Provide ongoing implementation “shadowing” to channel partners as they follow up on trainings and implement to customers what they have learned
- Foundational understanding of business IT infrastructure and technical skills to deliver outstanding implementations and support
- An ability to articulate use cases and applications of technology in a variety of industries, particularly with business professional industries, such as legal, financial services, accounting, and health care
- Proven ability to thrive in a constantly changing environment, be a self-motivator with a passion for innovation and willingness to challenge the status quo in a positive and collaborative manner
- Enablement for internal and external partner eco system
What you will bring to the team:
Creative problem-solving- Passionate
- Self-driven
- Relationship Builder
- Organizational Skills
- Communication Proficiency
- Presenting
- Collaboration Skills
- Customer Orientation
- Problem Analysis
- Business Orientation
Required Education and Experience:
Bachelor’s degree or equivalent required- 2-3 years’ experience of implementing document management solutions – principally to law firms, accountancy firms, government and/or healthcare organizations
Preferred Experience:
Experience of implementing NetDocuments solutions in law firms of various sizes
What you will receive:
- 90% healthcare premiums company covered
- HSA company contribution
- 401K match at 4% with no vesting period
- Twice a year merit increases
- Flexible time off typically 3 to 4 weeks a year, not including the 9 paid holidays
- Authenticity and accountability from leadership
- Connection, access, and mentorship from exceptional leaders
- Growing company with opportunities for advancement
NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.
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