Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

SUMMERY

This role consists of in-depth charting review and patient interviews to create the legal birth certificates for newborns.

KNOWLEDGE, SKILLS AND ABILITIES

• Work requires, in addition to the skills normally acquired through general high school education, specialized or technical training such as shorthand and medical terminology which may be obtained in high school or by a brief (six months or less) period of intensive preparation outside of school.

• Secretarial skills including computer/word processing skills, filing, telephone communication and office machines.

• Analytical ability required in order to gather, input and summarize data for summaries and reports.

• Must have knowledge of use and operation of computer software for databases and reporting requirements.

• Must have data entry speed-accuracy rate generally acquired through post high school course work and related data entry experience.

• Experience with Ohio Birth Certificates and Ohio Notary Preferred.

Principal Duties and Responsibilities

• Provides secretarial support to the Hospital and Medical Home Project including, word processing, telephone contacts, copying and filing.

• Manages data within program data base.

• Assists with development of forms and reports.

• Enters data from medical records and service providers.

• Establishes program database in ACCESS or SPSS and enters all data.

• Summarizes data into report format.

• Implements and maintains department data collection processes and record keeping.

• Provides reports to Coordinators as needed.

• Maintains confidentiality of patient information and records.

• Demonstrates behaviors consistent with Mission and Core Values (Compassion, Excellence, Human Dignity, Justice, Sacredness of Life, Service) of Mercy Health Partners.

• Adheres to the standards and policies of the Corporate Responsibility Program, including the duty to comply with applicable laws and regulations, and reporting to designated Manager (or employer hotline) any suspected unethical, fraudulent, or unlawful acts or practices.

• Embraces Standards of Behavior in order to provide and promote excellent customer service for both internal and external customers. Holds self and others accountable for behaviors that promote service excellence.

• Adheres to all standards and policies regarding safety/patient safety initiatives.

• Is responsible for all other duties as assigned.

Physical Requirements:

• Performs repetitive tasks/motions

• Preforms lifting, moving and pushing in excess of 50 pounds or more

• Hears alarm bells, telephone, and other sounds

• Hears normal conversation

• Have good manual dexterity

• Have good eye-hand-foot coordination

• Have clarity of vision: near (< 20”)

• Have clarity of vision: mid (>20”-20’)

• Have clarity of vision: far (>20’)

• Distinguish colors

Mental Requirements:

• Reads and interprets written/oral instructions

• Sets and meets deadlines, prioritizes work and works independently

• Identifies and understands issues and problems

• Examines data and draws logical conclusions demonstrating the ability to apply high levels of critical thinking and understanding

• Expresses or exchanges ideas by means of oral or written communications

• Makes decisions which have significant impact on the immediate work unit and monitor impact outside immediate work unit

• Organize thoughts and ideas into understand terminology

• Must be flexible and able to adapt to change

Hours:

• Shift: Days

• Hours: 8 Hour Shifts

• Hours per pay period: 48

• Weekend, holiday and on-call rotation required per department policy

• Sun-Sat, primarily day shift with variable shift coverage as needed, dependent on patient needs.

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

• Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com