Job description
Job Summary:
- Responsible for membership, registration record keeping, fee collection, and reporting results to Club Manager.
- Assists in the collection and develops the compilation of data related to program
- and operations. Responsible for clerical duties which include answering phones, greeting guests, filing, and providing quality customer service.
Responsibilities:
- Communicates the philosophy, objectives standards, and programs of the Boys & Girls Club, through all methods available, to members, their parents, and the general public.
- Complete membership registration process, including collection of program fees and required forms. Maintains a daily cash box.
- Fully utilize and manage the Club’s use of the data management system for tracking members, issuing membership cards and quest passes to visitors, producing member reports, and other items as needed.
- Responsible for Wisconsin Shares program.
- Work with club manager and administrative coordinator to deliver and implement timely site reports.
- Perform monthly internal audits to ensure accuracy of membership information and program data.
- Perform clerical duties as directed by Club Manager.
- Works cooperatively with all staff to obtain data information and other items as needed.
- Must participate in required trainings by the Club, County, State, and/or funders.
Education Requirements:
- High School Diploma or equivalency.
- Prefer at least one year of secondary education.
Experience Requirements:
- Two year’s experience with data systems and a high level of computer knowledge.
- Two year’s of customer service and clerical experience.
Skills:
- Extensive computer knowledge with a high level of proficiency in Excel, Word, and Powerpoint.
- Strong written and verbal communication skills.
- Good organization and prioritization skills and ability to manage several projects simultaneously.
- Ability to work with a variety of people and relate to youth.
- Basic math, reading, and writing proficiency.
- High degree of attention to detail and analytical ability.
- Ability to clearly communicate and present ideas and information.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and use hands to touch, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
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